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揭示中国公共部门中公共服务动机与工作满意度之间的关系:一个有调节的中介模型。

Disclosing the relationship between public service motivation and job satisfaction in the Chinese public sector: A moderated mediation model.

作者信息

Zhang Ying

机构信息

School of International and Public Affairs, Shanghai Jiao Tong University, Shanghai, China.

出版信息

Front Psychol. 2023 Feb 16;14:1073370. doi: 10.3389/fpsyg.2023.1073370. eCollection 2023.

DOI:10.3389/fpsyg.2023.1073370
PMID:36874865
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC9978412/
Abstract

INTRODUCTION

Despite the relationship between public service motivation and job satisfaction is widely discussed, rare studies explore the theoretical mechanism of this relationship.

METHODS

Through integrating public service motivation, role overload, job satisfaction, and marital status, this study explores psychological mechanisms and boundary conditions of the relationship between public service motivation and job satisfaction. Data was collected from 349 public employees in eastern China.

RESULTS

Empirical results reveal that public service motivation is positively related to job satisfaction by decreasing role overload. Moreover, marital status moderates the relationship between role overload and job satisfaction, as well as moderates the indirect effect of public service motivation on job satisfaction through role overload.

DISCUSSION

These findings advance our understanding of the psychological mechanism and conditional effect of PSM in relation to job satisfaction and provide valuable insights into how to improve public employees' well-being.

摘要

引言

尽管公共服务动机与工作满意度之间的关系已得到广泛讨论,但鲜有研究探讨这种关系的理论机制。

方法

本研究通过整合公共服务动机、角色过载、工作满意度和婚姻状况,探讨了公共服务动机与工作满意度之间关系的心理机制和边界条件。数据收集自中国东部地区的349名公职人员。

结果

实证结果表明,公共服务动机通过减轻角色过载与工作满意度呈正相关。此外,婚姻状况调节了角色过载与工作满意度之间的关系,也调节了公共服务动机通过角色过载对工作满意度的间接影响。

讨论

这些发现增进了我们对公共服务动机与工作满意度相关心理机制和条件效应的理解,并为如何提高公职人员的幸福感提供了有价值的见解。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/a789/9978412/45935c99ff6f/fpsyg-14-1073370-g002.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/a789/9978412/4c45929db20c/fpsyg-14-1073370-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/a789/9978412/45935c99ff6f/fpsyg-14-1073370-g002.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/a789/9978412/4c45929db20c/fpsyg-14-1073370-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/a789/9978412/45935c99ff6f/fpsyg-14-1073370-g002.jpg

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