基于卡诺模型的中国本科护理课堂教学质量满意度研究
The satisfaction of the undergraduate nursing classroom teaching quality based on the Kano model in China.
作者信息
Chen Jiu-Li, Zheng Li-Na
机构信息
School of Nursing, Hubei University of Medicine, Shi Yan, Maojian District, China.
Taihe Hospital, Hubei University of Medicine, Shi Yan, Maojian District, China.
出版信息
SAGE Open Med. 2023 Mar 11;11:20503121231157207. doi: 10.1177/20503121231157207. eCollection 2023.
OBJECTIVES
To investigate the satisfaction of the undergraduate nursing classroom teaching quality based on the Kano model and provide a reference for improving the overall quality of educational services.
METHODS
A total of 621 sophomores and juniors of nursing at Hubei University of Medicine were selected to conduct questionnaires based on the Kano model using convenient sampling.
RESULTS
The 16 items are all a one-dimensional factor. The satisfaction and importance are 0.77 to 0.86 and -0.58 to -0.80, respectively. In the quadrant analysis chart, there are four items in the dominant area, three items for improvement, three in the observation area, and six in the retention area.
CONCLUSION
Analyzing the satisfaction of nursing undergraduates' classroom teaching quality can help us effectively understand the intrinsic needs of students and improve the overall quality of nursing undergraduates' curriculum teaching services.
目的
基于卡诺模型调查本科护理课堂教学质量满意度，为提高教育服务整体质量提供参考。
方法
采用便利抽样法，选取湖北医药学院621名护理专业大二、大三学生，基于卡诺模型进行问卷调查。
结果
16项均为一维因素。满意度和重要性分别为0.77至0.86和-0.58至-0.80。在象限分析图中，主导区域有4项，改进区域有3项，观察区域有3项，维持区域有6项。
结论
分析护理本科生课堂教学质量满意度有助于有效了解学生的内在需求，提高护理本科课程教学服务的整体质量。
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