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公共卫生视角下外卖骑手职业伤害与就业保障优化探索

Exploration on the optimization of occupational injury and employment protection of takeout workers in the context of public health.

机构信息

College of Political Science and Law, Jiangxi Normal University, Nanchang, Jiangxi, China.

出版信息

Front Public Health. 2023 Feb 28;11:1115128. doi: 10.3389/fpubh.2023.1115128. eCollection 2023.

DOI:10.3389/fpubh.2023.1115128
PMID:36926173
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC10011123/
Abstract

With the acceleration of the pace of urban life and the development of information technology, the takeout industry has emerged as the times require, which obtains intermediate costs by distributing goods to consumers. People pay more and more attention to public health, which requires takeout workers to drive as fast as possible to ensure the quality and safety of goods, but it also makes takeout workers suffer from various occupational injuries, such as car accidents, stomach diseases caused by eating disorders and long-term psychological pressure. This paper optimized the employment protection of takeout workers in combination with their professional characteristics. This paper used the analytic hierarchy process (AHP) to analyze the indicators that can evaluate the optimization effect of employment protection for takeout workers, and compared the occupation of takeout workers before and after employment protection. The experimental results showed that in Meituan takeout, the rationality of the average delivery management system before and after the optimization of employment protection was 47.2 and 64.4%, respectively; in ELEME takeout, the rationality of the average takeout distribution management system before and after the optimization of employment protection was 55.0% and 69.8%, respectively. Therefore, in the context of public health, the implementation of social security, employment relationship and optimization of service evaluation mechanism for outbound sales personnel can effectively improve the rationality of the delivery management system.

摘要

随着城市生活节奏的加快和信息技术的发展,外卖行业应运而生,通过向消费者配送商品来获取中间成本。人们越来越关注公众健康,这要求外卖员尽可能快地驾驶,以确保商品的质量和安全,但这也使外卖员遭受各种职业伤害,如车祸、饮食失调引起的胃病和长期心理压力。本文结合外卖员的职业特点,对外卖员的就业保护进行了优化。本文采用层次分析法(AHP)分析了能够评估外卖员就业保护优化效果的指标,并比较了就业保护前后外卖员的职业情况。实验结果表明,在美团外卖中,就业保护前后平均配送管理系统的合理性分别为 47.2%和 64.4%;在饿了么外卖中,就业保护前后平均外卖配送管理系统的合理性分别为 55.0%和 69.8%。因此,在公众健康的背景下,实施社会保障、就业关系和优化服务评估机制对外卖人员来说,可以有效地提高配送管理系统的合理性。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/1743/10011123/11a5f244f188/fpubh-11-1115128-g0008.jpg
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https://cdn.ncbi.nlm.nih.gov/pmc/blobs/1743/10011123/11a5f244f188/fpubh-11-1115128-g0008.jpg
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https://cdn.ncbi.nlm.nih.gov/pmc/blobs/1743/10011123/ac250107fe76/fpubh-11-1115128-g0002.jpg
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https://cdn.ncbi.nlm.nih.gov/pmc/blobs/1743/10011123/25dc83ff9351/fpubh-11-1115128-g0004.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/1743/10011123/e61e05c456a9/fpubh-11-1115128-g0005.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/1743/10011123/307fcad8e46e/fpubh-11-1115128-g0006.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/1743/10011123/482cd9f56a65/fpubh-11-1115128-g0007.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/1743/10011123/11a5f244f188/fpubh-11-1115128-g0008.jpg

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