University of Ottawa Faculty of Medicine, Ottawa, Ontario, Canada.
Institut du Savoir Montfort, Ottawa, Ontario, Canada.
Ann Fam Med. 2023 Jul-Aug;21(4):338-340. doi: 10.1370/afm.2978. Epub 2023 Mar 21.
To improve access to primary care in underserved communities, we established a hybrid model of delivering team-based, comprehensive primary care using both in-person and virtual care options with family physician leadership. Using a cross-sectional online survey (n = 121), results showed high levels (90%) of patient satisfaction. Our findings suggest that a similar hybrid model for primary care delivery can provide levels of patient satisfaction comparable to traditional in-person models of primary care. This can be achieved regardless of whether patients had previously been attached to the same family physician before receiving care through the hybrid model. "Online First" article.
为改善服务不足社区的初级保健获取机会，我们采用家庭医生主导的团队式综合初级保健模式，结合面对面和虚拟护理服务，建立了一种混合模式。通过一项横断面在线调查（n=121），结果显示患者满意度很高（90%）。我们的研究结果表明，类似的初级保健提供混合模式可以提供与传统面对面初级保健模式相当的患者满意度。无论患者在接受混合模式护理之前是否已经与同一位家庭医生建立联系，都可以实现这一目标。“在线优先”文章。
