Huang Qiufeng, Zhang Kaili, Huang Yafang, Bodla Ali Ahmad, Zou Xia
School of Political Science and Public Administration, Huaqiao University, Quanzhou, People's Republic of China.
School of Business, East China University of Science and Technology, Shanghai, People's Republic of China.
Psychol Res Behav Manag. 2023 Mar 14;16:781-800. doi: 10.2147/PRBM.S399406. eCollection 2023.
Procrastination has become a pervasive phenomenon in the workplace, yet knowledge of its antecedents remains limited. Therefore, this study explains when and why employees procrastinate. As procrastination is an individual intentional behavior to escape potential resource loss by taking actions to relax; this study regards procrastination as resource-protection behavior. Building on the conservation of resources (COR) theory, the purpose of the current study is to explore the direct impact of external situational factors (ie, stressor appraisals) and individual traits (ie, personality) and their interactive effect on workplace procrastination behavior.
The study adopts a quantitative approach and uses two-wave data. Data was collected through the randomized cluster sampling technique and a structured questionnaire survey. The sample consisted of civil servants in an organization located in the Shandong province of China. Received 347 valid questionnaires representing an overall response rate of 87%. The theoretical model was tested through confirmatory factor analysis and regression analyses using Mplus 7.2.
The results show that hindrance stressor appraisal is positively related to procrastination, whereas challenge stressor appraisal is negatively related to procrastination. Neuroticism had a positive relationship with procrastination, while conscientiousness had a negative relationship with procrastination. Conscientiousness moderates the relationship between challenge stressor appraisal and procrastination such that the relationship is salient under high conscientiousness.
Overall, our study suggests that procrastination is affected by personal traits and workplace stressor appraisals. This study makes potential contributions to employees' procrastination literature by and its understanding within the job procrastination knowledge base. Also, this study confirms the comprehensive reach and applicability of the COR theory developed by scholars such as Hobfoll (1989). In practically, the research benefits organizations by providing suggestions for managing employees' procrastination behavior.
拖延已成为职场中普遍存在的现象,但其前因的相关知识仍然有限。因此,本研究解释了员工何时以及为何会拖延。由于拖延是一种通过采取放松行为来逃避潜在资源损失的个体有意行为,本研究将拖延视为资源保护行为。基于资源保存(COR)理论,本研究的目的是探讨外部情境因素(即压力源评估)和个体特质(即个性)对职场拖延行为的直接影响及其交互作用。
本研究采用定量方法并使用两波数据。数据通过随机整群抽样技术和结构化问卷调查收集。样本包括中国山东省一个组织中的公务员。共收到347份有效问卷,总体回复率为87%。使用Mplus 7.2通过验证性因素分析和回归分析对理论模型进行了检验。
结果表明,阻碍性压力源评估与拖延呈正相关,而挑战性压力源评估与拖延呈负相关。神经质与拖延呈正相关,而尽责性与拖延呈负相关。尽责性调节挑战性压力源评估与拖延之间的关系,使得在高尽责性情况下这种关系更为显著。
总体而言,我们的研究表明拖延受个人特质和职场压力源评估的影响。本研究通过在工作拖延知识库中对拖延的理解,为员工拖延文献做出了潜在贡献。此外,本研究证实了霍夫福尔(1989年)等学者提出的COR理论的广泛适用性。在实践中,该研究通过为管理员工的拖延行为提供建议,使组织受益。