Qiu Wenzheng, Dong Xinyu, Liu Chenhui
School of Public Policy and Administration, Xi'an Jiaotong University, Xi'an 710049, China.
Behav Sci (Basel). 2025 Apr 28;15(5):590. doi: 10.3390/bs15050590.
Workplace procrastination is widespread in the public sector and has severe negative implications. However, research specifically focusing on workplace procrastination among civil servants remains scarce. Drawing on the person-environment (P-E) fit theory and the public service motivation (PSM) fit perspective, this study examines the relationship between perceived overqualification (POQ) and workplace procrastination through job boredom, and further explores how PSM and perceived prosocial impact moderate this relationship. Based on a survey of 363 Chinese civil servants, the findings reveal a positive correlation between POQ and workplace procrastination through job boredom, and this correlation is weaker for civil servants with high PSM than for those with low PSM. A three-way interaction analysis indicates that perceived prosocial impact enhances the ability of PSM to reduce job boredom caused by POQ, which in turn weakens the association between POQ and workplace procrastination. Moreover, when civil servants with high PSM perceive their work as having a high prosocial impact, the association between POQ and workplace procrastination becomes nonsignificant. This study introduces a person-environment interaction perspective for understanding the antecedents of workplace procrastination, underscores the costs of POQ in public organizations, and offers valuable insights for preventing workplace procrastination among civil servants.
工作场所拖延现象在公共部门普遍存在,并具有严重的负面影响。然而,专门针对公务员工作场所拖延现象的研究仍然匮乏。本研究借鉴人-环境(P-E)匹配理论和公共服务动机(PSM)匹配视角,通过工作倦怠来考察感知到的学历过高(POQ)与工作场所拖延之间的关系,并进一步探讨公共服务动机和感知到的亲社会影响如何调节这种关系。基于对363名中国公务员的调查,研究结果表明,POQ与工作场所拖延之间通过工作倦怠存在正相关,且这种相关性在高公共服务动机的公务员中比在低公共服务动机的公务员中更弱。三向交互分析表明,感知到的亲社会影响增强了公共服务动机减少由POQ导致的工作倦怠的能力,进而削弱了POQ与工作场所拖延之间的关联。此外,当高公共服务动机的公务员认为其工作具有较高的亲社会影响时,POQ与工作场所拖延之间的关联变得不显著。本研究引入了人-环境交互视角来理解工作场所拖延的前因,强调了公共组织中POQ的代价,并为预防公务员工作场所拖延提供了有价值的见解。