Centre de Santé et des Services Sociaux de Laval, Montréal, Québec.
Département de médecine de famille et de médecine d'urgence, Université de Montréal, Québec, Canada.
Med Educ Online. 2023 Dec;28(1):2200586. doi: 10.1080/10872981.2023.2200586.
Professional assertiveness can enable the healthcare provider to confidently share their expertise without seeming authoritarian to the patient. Professional assertiveness is an interpersonal communication skill that helps express opinions or knowledge while respecting similar competencies in others. For healthcare providers, this compares to sharing scientific or professional knowledge with their patients while respecting their person, ideas, and autonomy. Professional assertiveness also connects the patient's beliefs and values with actual scientific evidence and healthcare system constraints. The definition of professional assertiveness might be easy to understand, but it remains challenging to apply in clinical practice. In this essay, we hypothesize that the practical difficulties healthcare providers encounter with assertive communication stem from their misunderstanding of this style.
专业自信使医疗服务提供者能够在不表现出对患者专横的情况下自信地分享他们的专业知识。专业自信是一种人际交往技巧,有助于在尊重他人相似能力的同时表达意见或知识。对于医疗服务提供者来说,这相当于与患者分享科学或专业知识,同时尊重他们的个人、想法和自主权。专业自信还将患者的信仰和价值观与实际的科学证据和医疗体系限制联系起来。专业自信的定义可能很容易理解,但在临床实践中应用仍然具有挑战性。在本文中,我们假设医疗服务提供者在自信沟通方面遇到的实际困难源于他们对这种风格的误解。