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当慢性病患者在社交媒体上寻求和分享信息时转向同行:对与医疗保健专业人员关系影响的系统评价。

When People With Chronic Conditions Turn to Peers on Social Media to Obtain and Share Information: Systematic Review of the Implications for Relationships With Health Care Professionals.

机构信息

Department of Education, Copenhagen University Hospital, Steno Diabetes Center Copenhagen, Herlev, Denmark.

Section for Health Services Research, Institute of Public Health, University of Copenhagen, Copenhagen, Denmark.

出版信息

J Med Internet Res. 2023 Apr 17;25:e41156. doi: 10.2196/41156.


DOI:10.2196/41156
PMID:37067874
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC10152331/
Abstract

BACKGROUND: People living with chronic conditions such as diabetes turn to peers on social media to obtain and share information. Although social media use has grown dramatically in the past decade, little is known about its implications for the relationships between people with chronic conditions and health care professionals (HCPs). OBJECTIVE: We aimed to systematically review the content and quality of studies examining what the retrieval and sharing of information by people with chronic conditions on social media implies for their relationships with HCPs. METHODS: We conducted a search of studies in MEDLINE (Ovid), Embase (Ovid), PsycINFO (Ovid), and CINAHL (EBSCO). Eligible studies were primary studies; examined social media use; included adults with any type of diabetes, cardiovascular diseases that are closely linked with diabetes, obesity, hypertension, or dyslipidemia; and reported on the implications for people with chronic conditions-HCP relationships when people with chronic conditions access and share information on social media. We used the Mixed Methods Appraisal Tool version 2018 to assess the quality of the studies, and the included studies were narratively synthesized. RESULTS: Of the 3111 screened studies, 17 (0.55%) were included. Most studies (13/17, 76%) were of low quality. The narrative synthesis identified implications for people with chronic conditions-HCP relationships when people with chronic conditions access and share information on social media, divided into 3 main categories with 7 subcategories. These categories of implications address how the peer interactions of people with chronic conditions on social media can influence their communication with HCPs, how people with chronic conditions discuss advice and medical information from HCPs on social media, and how relationships with HCPs are discussed by people with chronic conditions on social media. The implications are illustrated collectively in a conceptual model. CONCLUSIONS: More evidence is needed to draw conclusions, but the findings indicate that the peer interactions of people with chronic conditions on social media are implicated in the ways in which people with chronic conditions equip themselves for clinical consultations, evaluate the information and advice provided by HCPs, and manage their relationships with HCPs. Future populations with chronic conditions will be raised in a digital world, and social media will likely remain a strategy for obtaining support and information. However, the generally low quality of the studies included in this review points to the relatively immature state of research exploring social media and its implications for people with chronic conditions-HCP relationships. Better study designs and methods for conducting research on social media are needed to generate robust evidence.

摘要

背景:患有糖尿病等慢性病的人会在社交媒体上寻找和分享信息,以此与同行交流。尽管过去十年社交媒体的使用量大幅增长,但人们对其如何影响慢性病患者与医疗保健专业人员(HCP)之间的关系知之甚少。

目的:我们旨在系统地回顾研究慢性病患者在社交媒体上检索和共享信息对其与 HCP 关系的影响的内容和质量。

方法:我们在 MEDLINE(Ovid)、Embase(Ovid)、PsycINFO(Ovid)和 CINAHL(EBSCO)中进行了研究检索。合格的研究为原始研究;研究了社交媒体的使用情况;包括任何类型的糖尿病、与糖尿病密切相关的心血管疾病、肥胖症、高血压或血脂异常患者;并报告了当慢性病患者在社交媒体上获取和共享信息时,对慢性病患者-HCP 关系的影响。我们使用混合方法评估工具 2018 年版评估研究质量,并对纳入的研究进行叙述性综合。

结果:在筛选的 3111 项研究中,有 17 项(0.55%)符合纳入标准。大多数研究(17 项中的 13 项,76%)质量较低。叙述性综合确定了当慢性病患者在社交媒体上获取和共享信息时,对慢性病患者-HCP 关系的影响,分为 3 个主要类别和 7 个亚类别。这些类别的影响涉及慢性病患者在社交媒体上的同伴互动如何影响他们与 HCP 的沟通、慢性病患者如何在社交媒体上讨论 HCP 提供的建议和医疗信息,以及慢性病患者如何在社交媒体上讨论与 HCP 的关系。这些影响在一个概念模型中集体说明。

结论:需要更多的证据来得出结论,但研究结果表明,慢性病患者在社交媒体上的同伴互动方式影响了他们为临床咨询做准备的方式、他们评估 HCP 提供的信息和建议的方式以及他们管理与 HCP 关系的方式。未来的慢性病患者将在数字化的世界中成长,社交媒体可能仍然是获取支持和信息的策略。然而,本综述中纳入的研究总体质量较低,表明探索社交媒体及其对慢性病患者-HCP 关系影响的研究相对不成熟。需要更好的研究设计和社交媒体研究方法来产生可靠的证据。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/e96e/10152331/b21d60789289/jmir_v25i1e41156_fig3.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/e96e/10152331/d802f64a59f3/jmir_v25i1e41156_fig1.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/e96e/10152331/656f3d4e133a/jmir_v25i1e41156_fig2.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/e96e/10152331/b21d60789289/jmir_v25i1e41156_fig3.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/e96e/10152331/d802f64a59f3/jmir_v25i1e41156_fig1.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/e96e/10152331/656f3d4e133a/jmir_v25i1e41156_fig2.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/e96e/10152331/b21d60789289/jmir_v25i1e41156_fig3.jpg

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