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将面对面的心理关怀转变为远程模式:COVID-19 大流行中的促进因素和障碍。

Changing face-to-face psychological care to remote mode: facilitators and obstacles in the COVID-19 pandemic.

机构信息

Universidade de São Paulo, Faculdade de Filosofia Ciências e Letras, Ribeirão Preto, SP, Brasil.

出版信息

Rev Lat Am Enfermagem. 2023 Apr 17;31:e3899. doi: 10.1590/1518-8345.6468.3899. eCollection 2023.

DOI:10.1590/1518-8345.6468.3899
PMID:37075385
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC10208631/
Abstract

OBJECTIVE

to verify associations between sociodemographic variables and factors that facilitate and hinder the transition from face-to-face psychological care to remote mode in the first year of the COVID-19 pandemic.

METHOD

this is an analytical, quantitative, cross-sectional study. After approval by the Research Ethics Committee, data collection was performed by applying an online form consisting of 55 questions. Data were analyzed using descriptive and inferential statistics techniques.

RESULTS

the intentional sampling consisted of a total of 385 Brazilian psychologists, mostly women (67.01%), young professionals with up to five years of graduation (44.16%) most of activities in the private clinic. It was found that training time between five and 10 years was associated with a greater perception of difficulties and that previous experience with remote care facilitated adaptation in the transition from one modality to another.

CONCLUSION

considering that call center can be a powerful tool in the health scenario, it is suggested the inclusion of remote care issues in the research agenda and syllabus in the curricula of health training courses.

摘要

目的

验证社会人口统计学变量与促进和阻碍 COVID-19 大流行第一年从面对面心理护理向远程模式过渡的因素之间的关联。

方法

这是一项分析性、定量、横断面研究。在研究伦理委员会批准后,通过应用包含 55 个问题的在线表格进行数据收集。使用描述性和推断性统计技术对数据进行分析。

结果

有意抽样共包括 385 名巴西心理学家,其中大多数为女性(67.01%),年轻专业人员毕业时间不超过五年(44.16%),大多数活动都在私人诊所进行。研究发现,培训时间在 5 到 10 年之间与更大的困难感知相关,而远程护理的先前经验有助于在从一种模式向另一种模式过渡时的适应。

结论

考虑到呼叫中心在卫生领域可能是一个强大的工具,建议在卫生培训课程的研究议程和教学大纲中纳入远程护理问题。

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