University of British Columbia, Vancouver, British Columbia, Canada.
Fraser Health Authority, Surrey, British Columbia, Canada.
Healthc Manage Forum. 2023 Jul;36(4):256-262. doi: 10.1177/08404704231170733. Epub 2023 May 6.
Now in the post-pandemic era, healthcare employers and leaders must navigate decisions around use of telework arrangements made popular during the COVID-19 pandemic. Among healthcare employees who teleworked during the pandemic, this study investigates preference to continue teleworking post-pandemic and the determinants of this preference. An overwhelming majority (99%) preferred to continue teleworking to some degree and the majority (52%) preferred to telework for all work hours. Healthcare employers should consider that most employees who teleworked during the pandemic prefer to continue teleworking for most or all work hours, and that hybrid work arrangements are especially important for clinical telework employees. In addition to space and resource allocation, management considerations include supports to promote productivity, work-life balance, and effective virtual communication while teleworking to promote positive employee health, recruitment, and retention outcomes.
现在处于后疫情时代,医疗保健雇主和领导者必须在新冠疫情期间广受欢迎的远程办公安排的使用方面做出决策。在疫情期间远程办公的医疗保健员工中,本研究调查了他们对疫情后继续远程办公的偏好以及这种偏好的决定因素。绝大多数(99%)人表示在某种程度上更愿意继续远程办公,大多数(52%)人希望远程办公所有工作时间。医疗保健雇主应该考虑到,大多数在疫情期间远程办公的员工更愿意在大部分或所有工作时间远程办公,并且混合工作安排对临床远程办公员工尤其重要。除了空间和资源分配外,管理方面还需要考虑支持远程办公的生产力、工作与生活平衡和有效虚拟沟通,以促进员工的健康、招聘和保留成果。