Al-Tehewy Mahi, Mohamed Samera, Ammar Noura
Department of Community Medicine, Faculty of Medicine, Ain Shams University, Cairo, Egypt.
Memorial Ophthalmic Institute, Cairo, Egypt.
J Egypt Public Health Assoc. 2023 May 16;98(1):10. doi: 10.1186/s42506-023-00136-6.
Measuring perception of patient safety culture among pharmacists working in community pharmacies is crucial to identify opportunities and areas that require improvement. The aim of this work is to measure patient safety culture among pharmacists working in community pharmacies in Cairo.
A cross-sectional study was conducted among pharmacists working in community pharmacies in the center and south regions of Cairo. The Pharmacy Survey on Patient Safety Culture (PSOPSC), developed by the Agency for Healthcare Research and Quality (AHRQ) was used to collect data.
The study included 210 community pharmacies with a 95% response rate. The mean age of pharmacists was 28 ± 5.4 years. The overall positive response percentage (PRP) ranged between 35 and 69% with a mean of 57.4%. The highest PRP was identified in the domains of "teamwork" (68.97%), "organizational learning-continuous improvement" (64.93%) and "patient counseling" (61.83%). The PRP was less than 60% in 6 out of the 11 composites. The lowest PRP was found in the domain of "staffing, work pressure, and pace", which scored 34.98%.
The study identified areas of patient safety culture that require improvement in community pharmacies, especially in allocating staff, appropriate working hours, and training community pharmacists on the importance and principles of patient safety. The overall mean PRP of patient safety culture among community pharmacists highlights the need to include patient safety as the strategic priority at the level of community pharmacies.
衡量社区药房药剂师对患者安全文化的认知对于识别需要改进的机会和领域至关重要。这项工作的目的是衡量开罗社区药房药剂师的患者安全文化。
对开罗市中心和南部地区社区药房的药剂师进行了一项横断面研究。使用美国医疗保健研究与质量局（AHRQ）开发的《患者安全文化药房调查》（PSOPSC）收集数据。
该研究纳入了210家社区药房，回复率为95%。药剂师的平均年龄为28±5.4岁。总体积极回应率（PRP）在35%至69%之间，平均为57.4%。在“团队合作”（68.97%）、“组织学习 - 持续改进”（64.93%）和“患者咨询”（61.83%）领域中PRP最高。在11个综合指标中有6个的PRP低于60%。在“人员配置、工作压力和节奏”领域中PRP最低，为34.98%。
该研究确定了社区药房患者安全文化中需要改进的领域，特别是在人员配置、适当的工作时间以及对社区药剂师进行患者安全重要性和原则的培训方面。社区药剂师患者安全文化的总体平均PRP突出了将患者安全作为社区药房层面战略优先事项的必要性。
