School of Pharmacy and Pharmacology, University of Tasmania, Hobart, Tasmania, Australia.
Int J Pharm Pract. 2023 Sep 30;31(5):472-477. doi: 10.1093/ijpp/riad038.
Community pharmacists have played an important role in providing services for their community during the COVID-19 pandemic. In this study, the purpose is to present the attitudes and experiences of Australian pharmacists regarding the COVID-19 pandemic.
A qualitative semi-structured interview explored community pharmacist experiences during the initial COVID-19 lockdown. Thematic analysis of transcribed interviews was conducted to investigate the experiences of pharmacists.
Interviews were conducted with 15 pharmacists from different regional areas and states of Australia. In the study, five main themes were developed: COVID-19 practice complications; pharmacy practice changes; difficult patient interactions; worsened mental well-being and coping strategies; and career dissatisfaction. Pharmacists stated that an increase in workload, shortage of supplies and frequent COVID-19 management updates increased pressure on their duties. The negative customer interactions during COVID-19 lockdown adversely affected some pharmacists' mental health and career satisfaction.
Community pharmacists are subject to multiple factors affecting their practice, impairing their mental well-being and triggering them to reconsider their career choice. It is important to provide support to community pharmacists to help improve their well-being and workplace satisfaction.
在 COVID-19 大流行期间，社区药剂师在为社区提供服务方面发挥了重要作用。本研究旨在介绍澳大利亚药剂师对 COVID-19 大流行的态度和经验。
采用定性半结构式访谈的方法，探讨了社区药剂师在 COVID-19 封锁初期的经验。对转录访谈进行了主题分析，以调查药剂师的经验。
对来自澳大利亚不同地区和州的 15 名药剂师进行了访谈。研究中，确定了五个主要主题：COVID-19 实践并发症；药房实践变化；困难的患者互动；心理健康恶化和应对策略；以及职业不满。药剂师表示，工作量增加、用品短缺和频繁的 COVID-19 管理更新增加了他们的工作压力。COVID-19 封锁期间的负面客户互动对一些药剂师的心理健康和职业满意度产生了不利影响。
社区药剂师受到多种因素的影响，这些因素影响了他们的实践，损害了他们的心理健康，并促使他们重新考虑自己的职业选择。为社区药剂师提供支持以帮助提高他们的幸福感和工作满意度非常重要。
