Wittmer Jenell L S, Cooper Joseph T, Buchanan Courteney L
Department of Management, University of Toledo, Toledo, OH, USA.
Department of Management, University of Otago, Dunedin, New Zealand.
Psychol Rep. 2025 Aug;128(4):2933-2955. doi: 10.1177/00332941231183619. Epub 2023 Jun 22.
Research on emotional intelligence has provided robust support for its importance for job performance and leadership success. More recently, research is turning to understand the impact emotional intelligence has on personal success and physical and mental well-being. Thus, the current study examines emotional intelligence from a Work-Home Resources perspective, exploring what components within the Emotional Quotient model of emotional intelligence can serve as a buffer for work-family conflict. Additionally, this study examines if the contextual resource of EI executive coaching can serve as a method of modifying the personal resource of emotional intelligence. As leaders and practitioners are increasingly focusing attention on employee development of emotional intelligence competencies, our study examines EI executive coaching as a method to increase emotional intelligence, not only for performance improvement, but also for personal well-being. Using a diverse sample of employees and leaders measured at two time points, the current study found that emotional intelligence is negatively related to work-family conflict. Further, an increase in specific dimensions of emotional intelligence through EI executive coaching is related to a decrease in work-family conflict. Implications for theory and practice are discussed.
对情商的研究为其对工作绩效和领导成功的重要性提供了有力支持。最近，研究转向了解情商对个人成功以及身心健康的影响。因此，本研究从工作-家庭资源的角度审视情商，探索情商商数模型中的哪些组成部分可以作为工作-家庭冲突的缓冲因素。此外，本研究考察了情商高管教练这一情境资源是否可以作为一种改变个人情商资源的方法。随着领导者和从业者越来越关注员工情商能力的发展，我们的研究将情商高管教练作为一种提高情商的方法进行考察，不仅是为了提高绩效，也是为了促进个人幸福。通过对在两个时间点进行测量的不同员工和领导者样本的研究，本研究发现情商与工作-家庭冲突呈负相关。此外，通过情商高管教练提高情商的特定维度与工作-家庭冲突的减少有关。本文还讨论了研究结果对理论和实践的启示。
