Chaudhry Naveed Iqbal, Rasool Samma Faiz, Raza Masooma, Mhelska Hana, Rehman Fazal Ur
Department of Business Administration, University of the Punjab, Gujranwala Campus, Lahore, Pakistan.
College of Business Administration, Al Yamamah University, Riyadh, Kingdom of Saudi Arabia.
Curr Psychol. 2023 May 10:1-20. doi: 10.1007/s12144-023-04728-5.
The coronavirus disease 2019 (Covid-19) has created emerging mental health challenges around the world. Like other countries, Pakistan is also confronted with covid-19 calamities. The aim of the study is to examine the impacts of workplace measures (WM) on the job performance (JP) and covid-19 fears (CF) along with the moderating role of academic competence (AC) based on the organizational support theory (OST) and job demand and resources (JDR) theory. A quantitative approach was applied to collect data from 333 banking employees in Gujranwala (Pakistan), and the hypothesis were tested via structural equation modeling using SPSS and AMOS. The study findings indicate that workplace measures significantly affect covid-19 fears except for individual preventive measures (IPM). Similarly, workplace measures significantly impact on job performance apart from information about the pandemic (IAP). Moreover, academic competence insignificantly moderates between workplace measures and covid-19 fears, but a significant moderation is found between information about pandemic (IAP) and covid-19 fears. Meanwhile, academic competence significantly moderates between workplace measures and job performance instead of a relationship between information about pandemic and job performance. However, this study was limited only to the banking sector of Pakistan. So, it will open the doors for future researchers to investigate other cultural contexts and sectors. This research gives a holistic understanding of workplace measures and contributes to the body of knowledge by enlightening the moderating role of academic competence in the banking sector of Pakistan. These useful insights would enable practitioners and policy makers to develop more efficient strategies and workplace measures to enhance job performance and reduce the fears of covid-19 among employees.
2019年冠状病毒病（新冠肺炎）在全球引发了新出现的心理健康挑战。与其他国家一样，巴基斯坦也面临着新冠肺炎灾难。本研究的目的是基于组织支持理论（OST）和工作需求与资源（JDR）理论，考察工作场所措施（WM）对工作绩效（JP）和新冠肺炎恐惧（CF）的影响，以及学术能力（AC）的调节作用。采用定量方法从巴基斯坦古杰兰瓦拉的333名银行员工中收集数据，并使用SPSS和AMOS通过结构方程模型对假设进行检验。研究结果表明，除个人预防措施（IPM）外，工作场所措施对新冠肺炎恐惧有显著影响。同样，除疫情信息（IAP）外，工作场所措施对工作绩效有显著影响。此外，学术能力在工作场所措施和新冠肺炎恐惧之间的调节作用不显著，但在疫情信息（IAP）和新冠肺炎恐惧之间发现了显著的调节作用。同时，学术能力在工作场所措施和工作绩效之间有显著调节作用，而不是疫情信息与工作绩效之间的关系。然而，本研究仅限于巴基斯坦的银行业。因此，它将为未来的研究人员打开大门，以调查其他文化背景和行业。本研究对工作场所措施进行了全面的理解，并通过揭示学术能力在巴基斯坦银行业的调节作用，为知识体系做出了贡献。这些有用的见解将使从业者和政策制定者能够制定更有效的策略和工作场所措施，以提高工作绩效并减少员工对新冠肺炎的恐惧。
