Universiti Kuala Lumpur Business School, Kuala Lumpur 54000, Malaysia.
Post Graduate Center, Limkokwing University of Creative Technology, Cyberjaya 63000, Malaysia.
Int J Environ Res Public Health. 2020 Oct 29;17(21):7961. doi: 10.3390/ijerph17217961.
Measurement of job stress and employees' commitment are few of the admired topics in the corporate world amongst business writers. With a principal aim to trial the blow of exposure to COVID-19 patients on doctors' job stress and commitment, in Pakistan; data have been collected through 7-10 min telephonic interview from voluntary participants and a sample of 129 responses were analyzed by Structure Equation Modeling-Partial Least Square (SEM-PLS) path modeling through Smart PLS 3.2. The results of the study indicated; direct positive & significant impact of Extent of Exposure on Job Stress while direct negative, significant association with Commitment. Job Stress also observed having direct negative impact on commitment. The Extent of Exposure-Job Stress relationship was also found stronger among group of doctors having Low level of Perceived Organizational Support and weaker among group of doctors having High level of Perceive Organizational support. Perceived Organizational Support showed a moderating effect on the Extent of Exposure-Job Stress relationship; while, Social Support showed no moderation. Researchers are required to investigate more and management of the medical services providers (both hospitals and government) needs to focus on doctors' perception about Organizational Support, as doctors show no concern about the support from society as long as their well-being is cared for by respective hospitals. This study is an effort to stimulate more empirical evidence towards the treating and handling of COVID-19 patients and the psychological well-being of doctors.
工作压力和员工敬业度的测量是企业界商业作家关注的少数热门话题之一。本研究旨在探讨在巴基斯坦，医生接触 COVID-19 患者对其工作压力和敬业度的影响。通过对自愿参与者进行 7-10 分钟的电话访谈，收集了数据，并使用 Smart PLS 3.2 通过结构方程建模-偏最小二乘法 (SEM-PLS) 路径建模分析了 129 份样本。研究结果表明：接触程度对工作压力有直接的积极显著影响，而对敬业度有直接的消极显著关联。工作压力也对敬业度有直接的负面影响。在感知组织支持水平较低的医生群体中，接触程度与工作压力之间的关系更强，而在感知组织支持水平较高的医生群体中，这种关系较弱。感知组织支持对接触程度与工作压力之间的关系具有调节作用；而社会支持则没有调节作用。研究人员需要进一步调查，医疗服务提供者（医院和政府）的管理需要关注医生对组织支持的看法，因为只要各自的医院关心医生的福祉，医生就不关心来自社会的支持。本研究旨在为 COVID-19 患者的治疗和管理以及医生的心理健康提供更多的实证依据。
