Using Teaching Videos to Improve Nursing Students' Self-Efficacy in Managing Patient Aggression.

BACKGROUND

Nursing students experience patient aggression due to their age and lack of experience. Academic institutions can implement strategies to prepare students to manage aggression.

METHOD

One-hundred forty-eight undergraduate nursing students in a baccalaureate nursing program participated in this quality improvement initiative. Baseline and postintervention perceived self-efficacy (PSE) data were gathered using the Self-Efficacy in Patient Centeredness Questionnaire-27. Students viewed two educational videos and underwent debriefing.

RESULTS

Overall PSE scores increased significantly ( < .01) from baseline ( = 76.44, = 13.00) to postintervention ( = 91.66, = 11.97). PSE in the subscales exploring the patient's perspective, sharing information and power, and dealing with communication challenges increased significantly ( < .01) from pre- to postintervention.

CONCLUSION

PSE in caring for patients exhibiting aggressive behavior increased after nursing students were taught behaviors to use and how to manage their own biases to avoid provoking patients to respond aggressively. .