Robina-Ramírez Rafael, Leal-Solís Ana, Gallardo-Vázquez Dolores, Cabezas-Hernández Teresa
Departamento de Dirección de Empresa y Sociología, Universidad de Extremadura, Cáceres, Spain.
Departamento de Economía Financiera y Contabilidad, Universidad de Extremadura, Badajoz, Spain.
Front Psychol. 2023 Jun 26;14:1085772. doi: 10.3389/fpsyg.2023.1085772. eCollection 2023.
The sustainability of a territory is achieved through orderly, balanced and harmonious planning over time. Sustainable tourism planning must incorporate the emotions of interest groups. Based on a scale of negative and positive emotions that has already been validated, a participatory study of a qualitative nature has been developed with 118 hotel managers from the region of Extremadura, in the south-west of Spain. In addition, another quantitative research study has been carried out, using a longitudinal exploratory model analyzed in three phases throughout the years 2021 and 2022, using the SEM-PLS methodology. The objective is to detect if the II Tourism Plan (2021-2023) can influence the willingness of hotel managers to participate, and if this participation generates emotions that enrich the planning process of the tourist authorities. The results highlight the importance of completing decision making (cognitive part) with the measurement of emotions (sensitive part) of private agents to involve them in the planning process.
一个地区的可持续性是通过长期有序、平衡且和谐的规划来实现的。可持续旅游规划必须纳入利益相关群体的情感因素。基于一个已经得到验证的正负情感量表，对西班牙西南部埃斯特雷马杜拉地区的118名酒店经理开展了一项定性的参与式研究。此外，还进行了另一项定量研究，采用纵向探索模型，在2021年和2022年分三个阶段进行分析，运用结构方程模型偏最小二乘法（SEM-PLS）。目的是检测第二届旅游规划（2021 - 2023年）是否会影响酒店经理的参与意愿，以及这种参与是否会产生能够丰富旅游当局规划过程的情感。研究结果凸显了在决策制定（认知部分）过程中加入对私人行为主体情感（敏感部分）的衡量，以使他们参与到规划过程中的重要性。
