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如果你的替班人员醉酒来上班,你会怎么做:一个提供者受损的场景。

What do you do if your relief comes to work intoxicated: An Impaired Provider Scenario.

作者信息

Gay David A, Steratore Anthony F, Hoffman Adam, Neidhardt Jessica M, Cundiff Courtney A, Shaver Erica B, Kiefer Autumn Starn, Kiefer Christopher Stephen

机构信息

West Virginia University School of Medicine, Department of Emergency Medicine, Morgantown, WV.

David and JoAnn Shaw Center for Simulation Training and Education for Patient Safety, West Virginia University, Morgantown, WV.

出版信息

J Educ Teach Emerg Med. 2020 Oct 15;5(4):S1-S29. doi: 10.21980/J8DM0H. eCollection 2020 Oct.

DOI:10.21980/J8DM0H
PMID:37465341
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC10332520/
Abstract

AUDIENCE

The primary audience for this simulation exercise is emergency medicine (EM) residents, although it could be more broadly applied to all provider groups, including medical students, advanced practice providers, and faculty physicians.

INTRODUCTION

Over the course of their professional careers, approximately 10-15% of physicians will misuse or abuse alcohol or drugs.1 Unfortunately, Emergency Physicians (EPs) are not immune to this phenomenon, and although EPs make up only 4.7% of the active physician workforce,2 they are over-represented in samples of physicians referred to physician health programs (PHPs) for substance use disorder.3 Despite this increased prevalence, when EPs were referred to a PHP by themselves, family, or colleagues, 84% of them completed the program and were practicing medicine 5 years later,3 which makes recognition and referral of the impaired physician an important step to provide the treatment needed for recovery and ultimately for return to practice. Given the prevalence of substance use disorder in EPs, it is not surprising that the 2019 Accreditation Council for Graduate Medical Education (ACGME) Common Program Requirements in Emergency Medicine stipulate that "residents and faculty members must demonstrate an understanding of their personal role in the recognition of impairment, including from illness, fatigue, and substance use, in themselves, their peers, and other members of the health care team."4 Furthermore, the common program requirements also outline that each residency program must have "designated individuals responsible for reporting impaired providers in accordance with each institution's policies as well as being knowledgeable in the resources available to said provider."4 Despite these requirements, there are no best practices available to outline how residency programs can effectively teach trainees how to recognize and report the impairment. This simulation scenario is intended to provide an opportunity for learners to recognize an impaired colleague in a clinical setting, remove them from the clinical care environment, and notify the appropriate contacts, such as a Program Director, Department Chair, or nursing supervisor. To our knowledge, this is the first described simulation scenario where learners develop competency in recognizing and reporting the impaired provider.

OBJECTIVES

By the end of this simulation, learners will be able to: 1) Identify potential impairment in the form of alcohol intoxication in a physician colleague; 2) demonstrate the ability to communicate effectively with the colleague and remove them from the patient care environment; 3) discuss the appropriate next steps in identifying long-term wellness resources for the impaired colleague; and 4) demonstrate understanding of the need to continue to provide care for the patients by moving the case forward.

EDUCATIONAL METHODS

This scenario is a simulated encounter taking place in the emergency department (ED) where the patient is a trauma activation who is not critically ill; the learner's confederate colleague in the scenario arrives for sign-out smelling of alcohol and appearing intoxicated. The learner will need to both provide care for the injured patient while addressing their colleague's impairment and safely removing them from the patient care area.

RESEARCH METHODS

The effectiveness of this simulated scenario as a teaching instrument was evaluated utilizing an internally developed evaluation survey that is part of the standard simulation curriculum at West Virginia University (WVU). The survey consisted of questions both regarding the effectiveness of the instructors as well as of the simulation, rated on a Likert scale. Learners were given the opportunity to answer free response questions where they were asked to reflect upon their experience, including the strengths of the experience and any identified opportunities for improvement.

RESULTS

Using a standard Likert scale, learners completing the impaired provider simulation scenario reviewed the effectiveness of the simulation and instructors very positively, with the vast majority of learners scoring all aspects of the scenario either as a 4 or 5. The free response answers were universally positive with many participants considering the experience very useful for training on a topic that is not frequently taught in other portions of the formal didactic curriculum.

DISCUSSION

While it is fortunately rare to encounter a colleague who is acutely intoxicated by alcohol or drugs and to simultaneously be responsible for providing patient care, it is important that learners are provided with formal instruction on how to recognize impairment and navigate the potentially difficult conversation with the impaired provider to ensure patient safety. This simulated scenario provides a realistic curricular instrument that could be implemented in any EM training program.

TOPICS

Substance abuse; impaired provider; impaired provider reporting policies; professionalism; patient safety; provider safety.

摘要

受众

本次模拟演练的主要受众是急诊医学(EM)住院医师,不过它也可更广泛地应用于所有医疗人员群体,包括医学生、高级执业医疗人员和临床教师。

引言

在其职业生涯中,约10% - 15%的医生会滥用酒精或药物。不幸的是,急诊医生(EPs)也未能幸免于此现象。尽管急诊医生仅占在职医生总数的4.7%,但在被转介到医生健康项目(PHPs)以治疗物质使用障碍的医生样本中,他们的占比却过高。尽管患病率有所上升,但当急诊医生由自己、家人或同事转介到医生健康项目时,84%的人完成了该项目,且5年后仍在行医。因此,识别并转介受损医生是提供康复所需治疗并最终使其重返工作岗位的重要一步。鉴于急诊医生中物质使用障碍的患病率,2019年研究生医学教育认证委员会(ACGME)急诊医学共同项目要求规定“住院医师和教职员工必须明白他们在识别自身、同行及医疗团队其他成员的受损情况(包括疾病、疲劳和物质使用导致的)中所起的个人作用”,这并不令人意外。此外,共同项目要求还概述了每个住院医师项目必须 “指定专人负责按照各机构的政策报告受损医疗人员,并了解该医疗人员可获取的资源”。尽管有这些要求,但目前尚无最佳实践可概述住院医师项目如何有效地教导学员识别并报告受损情况。本模拟场景旨在为学习者提供一个机会,使其在临床环境中识别受损的同事,将其从临床护理环境中移除,并通知适当的联系人,如项目主任、系主任或护理主管。据我们所知,这是首个描述学习者在识别和报告受损医疗人员方面培养能力的模拟场景。

目标

在本次模拟结束时,学习者将能够:1)识别医生同事中酒精中毒形式的潜在受损情况;2)展示与该同事有效沟通并将其从患者护理环境中移除的能力;3)讨论为受损同事确定长期健康资源的适当后续步骤;4)通过推进病例展示对继续为患者提供护理的必要性的理解。

教育方法

此场景是在急诊科(ED)进行的模拟会诊,患者是因创伤而启动急救但病情不危急的患者;场景中学习者的同盟同事前来进行工作交接时身上有酒精味且看起来喝醉了。学习者需要在为受伤患者提供护理的同时,处理同事的受损情况并将其安全地从患者护理区域移除。

研究方法

利用西弗吉尼亚大学(WVU)标准模拟课程中内部开发的评估调查问卷,评估此模拟场景作为教学工具的有效性。该调查问卷包括关于教师以及模拟效果的问题,采用李克特量表进行评分。学习者有机会回答自由回答问题,被要求反思他们的经历,包括该经历的优点以及任何已识别出的改进机会。

结果

使用标准李克特量表,完成受损医疗人员模拟场景的学习者对模拟和教师的有效性评价非常积极,绝大多数学习者对场景的各个方面评分均为4分或5分。自由回答的答案普遍积极,许多参与者认为该经历对于一个在正式教学课程其他部分不常讲授的主题的培训非常有用。

讨论

虽然幸运的是,很少会遇到同事因酒精或药物急性中毒且同时要负责提供患者护理的情况,但重要 的是要为学习者提供关于如何识别受损情况以及与受损医疗人员进行可能困难的对话以确保患者安全的正式指导。这个模拟场景提供了一个现实的课程工具,可在任何急诊医学培训项目中实施。

主题

药物滥用;受损医疗人员;受损医疗人员报告政策;职业素养;患者安全;医疗人员安全。

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