Strategy and Institutional Excellence, Mohammed Bin Rashid University of Medicine and Health Sciences, Dubai, United Arab Emirates.
College of Medicine, Mohammed Bin Rashid University of Medicine and Health Sciences, Dubai, United Arab Emirates.
PLoS One. 2023 Jul 21;18(7):e0289005. doi: 10.1371/journal.pone.0289005. eCollection 2023.
Higher education institutions need to put change management as a pivotal part of their strategy. The challenge is to effectively contextualize existing change management models to the respective work environment. Failing to properly adapt existing models to match the intricacies of the environment could lead to plenty of setbacks. For such a contextualization to take place, gauging employees' engagement and satisfaction becomes of paramount importance. As such, the overall purpose of the current study is to explore the perception of employees of a medical and health sciences university in Middle East and North Africa (MENA) region, in relation to change management and agility, and to showcase how the captured perspectives can be systemically interpreted to inform decision-making in the context of the study.
This research study relied on a sequential mixed methods design, which started with an exploration of the perception of Mohammed Bin Rashid University of Medicine and Health Sciences (MBRU) leaders. Qualitative data was collected through a focus group session and was inductively analysed (based on constructivist epistemology). The output of the qualitative analysis contributed to the development of the quantitative data collection tool. The quantitative data was analysed by SPSS-version-27.
The qualitative analysis generated three key themes: Trigger, Execution, and Results, along with a thorough outline of lessons learned and opportunities for improvement. The Cronbach's Alpha reliability score was 92.8%. The percentage of the total average of agreement was 72.3%, and it appeared that 83.2% of the variance can be explained by the instrument (p<0.001).
The current study generated a novel conceptual framework that can be leveraged by educational leadership and administration to reinforce their decisions and optimize their agility in terms of managing change. The study also introduces a data collection tool which captures the perception of higher education stakeholders regarding the way their respective institutions handle change. This tool proved to be reliable and valid in the context of the study.
高等教育机构需要将变革管理作为其战略的关键部分。挑战在于如何将现有的变革管理模型有效地应用于各自的工作环境。如果不能正确地调整现有模型以适应环境的复杂性，就会导致许多挫折。为了进行这种调整，衡量员工的参与度和满意度变得至关重要。因此，本研究的总体目的是探讨中东和北非（MENA）地区一所医学与健康科学大学的员工对变革管理和敏捷性的看法，并展示如何系统地解释所捕捉到的观点，以便在研究背景下为决策提供信息。
本研究采用了顺序混合方法设计，首先探讨了 Mohammed Bin Rashid 大学医学与健康科学（MBRU）领导者的看法。通过焦点小组会议收集定性数据，并进行归纳分析（基于建构主义认识论）。定性分析的结果为定量数据收集工具的开发做出了贡献。使用 SPSS 版本 27 对定量数据进行分析。
定性分析生成了三个关键主题：触发因素、执行和结果，并详细概述了经验教训和改进机会。Cronbach's Alpha 可靠性得分为 92.8%。总平均一致性百分比为 72.3%，似乎有 83.2%的方差可以用该工具来解释（p<0.001）。
本研究生成了一个新的概念框架，可被教育领导和管理部门利用，以加强他们的决策，并在管理变革方面优化他们的敏捷性。该研究还引入了一种数据收集工具，用于捕捉高等教育利益相关者对其所在机构处理变革的方式的看法。该工具在研究背景下被证明是可靠和有效的。
