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医学中的人工智能聊天机器人:是补充,而非替代。

Artificial Intelligence (AI) Chatbots in Medicine: A Supplement, Not a Substitute.

作者信息

Altamimi Ibraheem, Altamimi Abdullah, Alhumimidi Abdullah S, Altamimi Abdulaziz, Temsah Mohamad-Hani

机构信息

College of Medicine, King Saud University, Riyadh, SAU.

Pediatric Emergency, Toxicology, King Fahad Medical City, Riyadh, SAU.

出版信息

Cureus. 2023 Jun 25;15(6):e40922. doi: 10.7759/cureus.40922. eCollection 2023 Jun.

Abstract

This editorial discusses the role of artificial intelligence (AI) chatbots in the healthcare sector, emphasizing their potential as supplements rather than substitutes for medical professionals. While AI chatbots have demonstrated significant potential in managing routine tasks, processing vast amounts of data, and aiding in patient education, they still lack the empathy, intuition, and experience intrinsic to human healthcare providers. Furthermore, the deployment of AI in medicine brings forth ethical and legal considerations that require robust regulatory measures. As we move towards the future, the editorial underscores the importance of a collaborative model, wherein AI chatbots and medical professionals work together to optimize patient outcomes. Despite the potential for AI advancements, the likelihood of chatbots completely replacing medical professionals remains low, as the complexity of healthcare necessitates human involvement. The ultimate aim should be to use technology like AI chatbots to enhance patient care and outcomes, not to replace the irreplaceable human elements of healthcare.

摘要

这篇社论讨论了人工智能(AI)聊天机器人在医疗保健领域的作用,强调它们作为医学专业人员的补充而非替代品的潜力。虽然人工智能聊天机器人在管理日常任务、处理大量数据和协助患者教育方面已展现出巨大潜力,但它们仍缺乏人类医疗保健提供者所固有的同理心、直觉和经验。此外,人工智能在医学中的应用带来了伦理和法律方面的考量,需要强有力的监管措施。随着我们迈向未来,社论强调了合作模式的重要性,即人工智能聊天机器人和医学专业人员共同努力以优化患者治疗效果。尽管人工智能有进步的潜力,但聊天机器人完全取代医学专业人员的可能性仍然很低,因为医疗保健的复杂性需要人类的参与。最终目标应该是利用像人工智能聊天机器人这样的技术来改善患者护理和治疗效果,而不是取代医疗保健中不可替代的人类因素。

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