Abou Hashish Ebtsam, Alnajjar Hend, Al Saddon Arwa
College of Nursing - Jeddah, King Saud Bin Abdul-Aziz University for Health Sciences, Jeddah, Saudi Arabia.
King Abdullah International Medical Research Center, Jeddah, Saudi Arabia.
Worldviews Evid Based Nurs. 2023 Oct;20(5):442-450. doi: 10.1111/wvn.12670. Epub 2023 Aug 8.
Having robust power sources and employing effective influence tactics are essential leadership skills for nurse managers in managing human resources, providing quality care, and managing workplace conflict among nurses.
The present study aimed to investigate how bedside nurses perceived their nurse managers' power bases, influence tactics, and conflict management styles. Furthermore, the study investigated the relationship among power bases, influence tactics, and conflict management styles.
A descriptive correlational study was conducted at the inpatient care unit of a Saudi hospital. A convenient sample of n = 230 nurses completed the Power Base scale, Influence Behavior Questionnaire (IBQ-R), and Rahim Organizational Conflict Inventory-II (ROCI-II).
Nurses believed their managers were most likely to use referent, legitimate, and expert sources to exercise their power; appreciation and consultation tactics to influence others; and an integrative style to manage conflict. Significant positive correlations were found between the perceived overall power bases and each of the influence behaviors and conflict management styles (r = .466, r = .383, p < .05, respectively). The values of the regression coefficient of power bases significantly contribute to the prediction of 67.8% and 42.2% of the explained variance of influence behaviors and conflict management styles, respectively. In addition, influence behaviors can play a mediating role in this prediction.
Nurse managers should be able to demonstrate the benefit of controlling a wide range of power bases and know how to use influence behaviors and conflict management styles skillfully in each situation to achieve desired goals.
拥有强大的权力来源并运用有效的影响策略是护士长在管理人力资源、提供优质护理以及管理护士间工作场所冲突方面的重要领导技能。
本研究旨在调查床边护士如何看待他们护士长的权力基础、影响策略和冲突管理风格。此外，该研究还调查了权力基础、影响策略和冲突管理风格之间的关系。
在沙特一家医院的住院护理单元进行了一项描述性相关性研究。抽取了n = 230名护士的便利样本，他们完成了权力基础量表、影响行为问卷（IBQ-R）和拉希姆组织冲突量表-II（ROCI-II）。
护士们认为他们的管理者最有可能使用参照、合法和专家来源来行使权力；使用赞赏和协商策略来影响他人；并采用整合风格来管理冲突。在感知到的总体权力基础与每种影响行为和冲突管理风格之间发现了显著的正相关（r分别为.466、.383，p <.05）。权力基础的回归系数值分别对影响行为和冲突管理风格的解释方差的67.8%和42.2%的预测有显著贡献。此外，影响行为在这一预测中可以起到中介作用。
护士长应该能够证明控制广泛权力基础的好处，并知道如何在每种情况下巧妙地运用影响行为和冲突管理风格以实现预期目标。
