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波兰医疗保健机构中医疗人员的人才管理与工作满意度

Talent management and job satisfaction of medical personnel in Polish healthcare entities.

作者信息

Pomaranik Wioletta, Kludacz-Alessandri Magdalena

机构信息

College of Economics and Social Sciences, Warsaw University of Technology, Plock, Poland.

出版信息

Front Psychol. 2023 Jul 25;14:1146073. doi: 10.3389/fpsyg.2023.1146073. eCollection 2023.

Abstract

BACKGROUND

There is a mass exodus of qualified medical personnel in countries such as Poland. As a result, it is becoming increasingly important to study the satisfaction of medical personnel employed in public healthcare entities and the factors influencing this satisfaction. One such factor is the quality of talent management.

PURPOSE

The study aimed to assess the quality of talent management in Polish healthcare entities and its impact on the job satisfaction of medical personnel. The study also considered the impact of other demographic, organizational and behavioral factors on medical personnel satisfaction, such as social competencies, job mobility, orientation toward the patient, gender and education stage.

METHODS

A questionnaire for healthcare professionals was used to collect data. A total of 747 respondents (506 defined as medical talent) participated in the survey. A 5-point Likert scale was adopted to assess job satisfaction and talent management practices. Reliability analysis was conducted to investigate the properties of this scale and the items that comprise it. The data was analyzed using descriptive statistics and structural equation modeling.

RESULTS

The survey showed that the quality of talent management in Polish healthcare institutions is not well assessed. Professional satisfaction of medical personnel working in Polish public healthcare entities depends mainly on talent management measured by talent motivation, talent development, employee appraisal and organizational culture. Among the factors that have a positive but smaller impact on job satisfaction are job mobility and the education stage. The impact of gender, patient orientation and social competence had the smallest but most significant impact on job satisfaction.

CONCLUSION

Healthcare organizations should improve their talent management strategy to meet healthcare professionals' current and future demands and improve their job satisfaction.

摘要

背景

在波兰等国家,合格医疗人员大量外流。因此,研究公共医疗保健机构中受雇医疗人员的满意度以及影响这种满意度的因素变得越来越重要。人才管理质量就是这样一个因素。

目的

该研究旨在评估波兰医疗保健机构的人才管理质量及其对医疗人员工作满意度的影响。该研究还考虑了其他人口统计学、组织和行为因素对医疗人员满意度的影响,如社交能力、工作流动性、以患者为导向、性别和教育阶段。

方法

使用针对医疗保健专业人员的问卷来收集数据。共有747名受访者(506名被定义为医疗人才)参与了调查。采用5点李克特量表来评估工作满意度和人才管理实践。进行可靠性分析以调查该量表及其所包含项目的特性。使用描述性统计和结构方程模型对数据进行分析。

结果

调查显示,波兰医疗保健机构的人才管理质量评估不佳。在波兰公共医疗保健机构工作的医疗人员的职业满意度主要取决于通过人才激励、人才发展、员工评估和组织文化衡量的人才管理。对工作满意度有积极但较小影响的因素包括工作流动性和教育阶段。性别、以患者为导向和社交能力对工作满意度的影响最小但最为显著。

结论

医疗保健组织应改进其人才管理策略,以满足医疗保健专业人员当前和未来的需求,并提高他们的工作满意度。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/e1ba/10409650/9ad6b4a207f9/fpsyg-14-1146073-g001.jpg

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