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一项描述性调查,探究新冠疫情对公众对医护人员认知的影响。

A Descriptive Survey Investigating the Impact of the COVID-19 Pandemic on the Public's Perception of Healthcare Professionals.

作者信息

Stolzenberg Laurence, Huang Austin, Usman Mohammad, MacGregor Gordon

机构信息

Orthopedic Surgery, Alabama College of Osteopathic Medicine, Dothan, USA.

Neurology, Alabama College of Osteopathic Medicine, Dothan, USA.

出版信息

Cureus. 2023 Jul 11;15(7):e41703. doi: 10.7759/cureus.41703. eCollection 2023 Jul.

Abstract

The COVID-19 pandemic brought immense attention to the healthcare system and its workers. While much research has been completed about the effects of COVID-19 on the healthcare system, little exists about how the opinions of patients have been altered by this pandemic. We decided to further investigate how the public opinion of healthcare workers (HCWs) has changed to better understand how best we can serve society. The key takeaway from the data was that both the levels of perceived trustworthiness and respectability of healthcare workers decreased following the pandemic. Data showed that the level of perceived respectability decreased from an average of 7.84 to 7.30 and the level of perceived trustworthiness from 7.38 to 6.54, all of these values out of 10. While these changes were not enormous, they demonstrate a striking trend and were found to be significant through a paired t-test. Finally, respondents were also queried about their level of desire in pursuing healthcare as a career field and overwhelmingly there was little interest, with an average level of 1.24 out of 10. We believe our data and results show important trends that all HCWs should be aware of; notably decreasing interest in the field, reduced trust, and decrease in respect, all of which will require further study and analysis. We must consider the current environment in which small mistakes or mistrust can have grave consequences on public health and patient compliance. In addition, the lack of interest in joining the medical community is concerning considering the large efflux of workers leaving the profession. Future studies could focus on how to increase trust in HCWs or attract more people to the healthcare field.

摘要

新冠疫情极大地引发了人们对医疗系统及其工作人员的关注。虽然关于新冠疫情对医疗系统的影响已经完成了大量研究,但关于这场疫情如何改变患者看法的研究却很少。我们决定进一步调查医护人员的公众形象是如何变化的,以便更好地理解如何才能更好地服务社会。数据的关键要点是,疫情之后医护人员的可信度和受尊重程度都有所下降。数据显示,受尊重程度的平均分从7.84降至7.30,可信度从7.38降至6.54(满分均为10分)。虽然这些变化幅度不大,但呈现出明显趋势,通过配对t检验发现具有显著性。最后,受访者还被问及他们从事医疗行业的意愿程度,绝大多数人兴趣寥寥,平均分为1.24分(满分10分)。我们认为我们的数据和结果显示了所有医护人员都应了解的重要趋势;尤其是该领域的兴趣下降、信任度降低和尊重度下降,所有这些都需要进一步研究和分析。我们必须考虑当前的环境,在这种环境下,小失误或不信任可能会对公众健康和患者依从性产生严重后果。此外,考虑到大量医护人员离职,人们对加入医疗行业缺乏兴趣也令人担忧。未来的研究可以聚焦于如何提高对医护人员的信任度或吸引更多人投身医疗领域。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/27d8/10415964/fbff37955f5e/cureus-0015-00000041703-i01.jpg

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