Tuden Danica, Secong Darlene, Wainwright Alison
Author Affiliations: Quality Assurance (Ms Wainwright), British Columbia College of Nurses and Midwives (Mss Tuden and Secong), British Columbia College of Nurses and Midwives, Vancouver, Canada.
Comput Inform Nurs. 2023 Dec 1;41(12):968-974. doi: 10.1097/CIN.0000000000001061.
The Nurse Practitioner Onsite Peer Review is an integral part of the British Columbia College of Nurses and Midwives Quality Assurance program. Traditionally an in-person assessment, Nurse Practitioner Onsite Peer Review involves a critical review of documentation by an experienced nurse practitioner assessor against regulatory standards and entry-level competencies. The onset of the COVID-19 pandemic and resulting environmental limitations required the college to rethink its approach to onsite reviews, resulting in the quality assurance program embarking on a pilot project to explore the feasibility of conducting reviews virtually. As there are many factors that can affect the transition of an onsite assessment to one that is virtual, it was important to consider the technical, workflow, and usability aspects in developing this new method of performance assessment. Therefore, including usability testing and a human factors approach to exploring this emerging method was vital to ensuring its success. In this article, we discuss our experience, including benefits, technical and administrative considerations, barriers, challenges, and lessons learned.
执业护士现场同行评审是不列颠哥伦比亚省护士与助产士学院质量保证计划的一个组成部分。传统上这是一种面对面评估,执业护士现场同行评审包括由经验丰富的执业护士评估员对照监管标准和入门级能力对文档进行严格审查。新冠疫情的爆发以及由此导致的环境限制要求该学院重新思考其现场评审方法,这使得质量保证计划启动了一个试点项目,以探索进行虚拟评审的可行性。由于有许多因素会影响从现场评估向虚拟评估的转变,在开发这种新的绩效评估方法时考虑技术、工作流程和可用性方面非常重要。因此,包括可用性测试和采用人因方法来探索这种新兴方法对于确保其成功至关重要。在本文中,我们将讨论我们的经验,包括益处、技术和管理方面的考虑因素、障碍、挑战以及经验教训。