Amy Conner Black is an associate professor at Austin Peay State University.
Nursing. 2023 Oct 1;53(10):44-47. doi: 10.1097/01.NURSE.0000977576.63759.dc.
Uncivil behaviors have detrimental consequences that can impact healthcare team cohesion, resulting in conflicts and poor teamwork. This article details civil and uncivil behaviors and how the latter affects healthcare, and provides a tool to prepare nurses for uncivil encounters.
不文明行为会产生不良后果，影响医疗团队的凝聚力，导致冲突和团队合作不佳。本文详细介绍了文明行为和不文明行为，以及后者如何影响医疗保健，并提供了一种工具，帮助护士为不文明行为做好准备。
