Coronado-Maldonado Isabel, Benítez-Márquez María-Dolores
Department of Economy and Business Administration, Faculty of Economics and Business, University of Malaga, Malaga, Spain.
Department of Applied Economics (Statistics and Econometrics), Faculty of Economics and Business, University of Malaga, Malaga, Spain.
Heliyon. 2023 Sep 20;9(10):e20356. doi: 10.1016/j.heliyon.2023.e20356. eCollection 2023 Oct.
Emotional intelligence (EI) has been widely researched in different fields of knowledge. This paper reviews the literature on emotional intelligence, leadership, and teams in 104 peer-reviewed articles and reviews provided by the Web of Science and Scopus databases from 1998 to 2022. It is a hybrid or mixed review as it uses both quantitative and qualitative analysis techniques. The aims of this study are a performance analysis of the selected documents (years of publication, country, sectors, techniques used, most cited authors, authors with more publications, journals, journal quartiles, and scope of publication), as well as a co-word analysis using Atlas. ti v8. The results of the quantitative analysis indicate that the majority are empirical works. The qualitative analysis is a co-word analysis providing the following results: (i) classification of authors by major themes-categories (EI, leadership, team), (ii) classification of themes within each major theme: three subcategories in EI, 17 subcategories in leadership, and 19 subcategories in team and, lastly, (iii) classification according to the chronological development of main objectives from the most cited authors' articles we analyzed. Leadership (transformational, emergence, virtual, effective, health, effectiveness) is the major theme we studied. Our in-depth review of the articles has shown that emotionally intelligent leaders improve both behaviors and business results and have an impact on work team performance. It also highlighted a positive relationship between emotional competence and team members' attitudes about work. The new trends focus on the impacts of COVID19, the global crisis due to the Ukraine War, working in VUCA and BANI environments, comparative studies between generations, the application of artificial intelligence and the influence of mindfulness on organizations.
情商（EI）已在不同知识领域得到广泛研究。本文回顾了1998年至2022年期间由科学网和Scopus数据库提供的104篇同行评审文章及综述中关于情商、领导力和团队的文献。这是一篇混合或综合综述，因为它使用了定量和定性分析技术。本研究的目的是对所选文献进行绩效分析（出版年份、国家、领域、使用的技术、被引频次最高的作者、发表文章较多的作者、期刊、期刊四分位数以及出版范围），以及使用Atlas.ti v8进行共词分析。定量分析结果表明，大多数是实证研究。定性分析是共词分析，得出以下结果：（i）按主要主题类别（情商、领导力、团队）对作者进行分类；（ii）对每个主要主题内的主题进行分类：情商有三个子类别，领导力有17个子类别，团队有19个子类别；最后，（iii）根据我们分析的被引频次最高的作者文章中主要目标的时间发展进行分类。领导力（变革型、涌现型、虚拟型、有效的、健康领域的、效能）是我们研究的主要主题。我们对这些文章的深入综述表明，具有情商的领导者既能改善行为又能提升业务成果，并对工作团队绩效产生影响。研究还强调了情感能力与团队成员工作态度之间的积极关系。新趋势聚焦于新冠疫情的影响、俄乌战争引发的全球危机、在易变、不确定、复杂和模糊（VUCA）以及易变、焦虑、非线性和模糊（BANI）环境中工作、代际间的比较研究、人工智能的应用以及正念对组织的影响。
