Alshammari Bushra, Pangket Petelyne, Alrasheeday Awatif, Baghdadi Nadiah, Alkubati Sameer A, Cabansag Dolores, Gugoy Neriza, Alshammari Sahar Mazied, Alanazi Abdulaziz, Alanezi Mohammed Dhaifallah, Alshammari Tahani, Valdez Randy Mateo, Alshammari Salman, Alharbi Laila, Abubakar Aliyu Alhaji, Alshammari Alia, Alshammari Farhan
Medical Surgical Nursing Department, College of Nursing, University of Hail, Hail 2440, Saudi Arabia.
Nursing Administration Department, College of Nursing, University of Hail, Hail 2440, Saudi Arabia.
Nurs Rep. 2025 Jun 9;15(6):208. doi: 10.3390/nursrep15060208.
This study aimed to explore the relationships between burnout, emotional intelligence (EI), and work engagement (WE) among hospital nurses. Specifically, it examined the mediating role of burnout in the relationship between EI and WE. : Nurses are frequently exposed to emotionally and physically demanding environments, which may lead to sustained occupational stress. Prolonged exposure to such conditions can contribute to burnout, adversely affecting both personal well-being and professional performance. EI is increasingly recognised as a protective factor that may alleviate burnout and enhance WE. : A quantitative, cross-sectional correlational design was employed. A quota sampling technique was used to select 336 nurses working in public healthcare facilities in Ha'il, Saudi Arabia. Data were collected using standardised self-report instruments: the 14-item Shirom-Melamed Burnout Questionnaire (SMBM), the short-form Genos Emotional Intelligence Inventory (Genos EI), and the 9-item Utrecht Work Engagement Scale (UWES-9). Structural equation modelling examined associations and the mediating role of burnout between EI and WE. : EI was positively associated with WE and negatively with burnout. Burnout, in turn, was negatively associated with WE. Mediation analysis confirmed that burnout partially mediated the effect of EI on WE, indicating that EI nurses were less likely to experience burnout and more likely to remain engaged in their roles. : The results emphasise the role of EI in reducing burnout and enhancing WE among nurses. Burnout partially mediates this relationship, suggesting that EI influences WE both directly and indirectly. : Integrating EI training into professional development and implementing measures to reduce burnout may improve WE and retention. Policy efforts should ensure supportive work environments and adequate staffing to sustain nurse well-being.
本研究旨在探讨医院护士职业倦怠、情商（EI）与工作投入（WE）之间的关系。具体而言，研究考察了职业倦怠在EI与WE关系中的中介作用。护士经常面临情感和身体上要求较高的工作环境，这可能导致持续的职业压力。长期暴露于此类环境会导致职业倦怠，对个人幸福感和专业表现均产生不利影响。EI日益被视为一种保护因素，可能减轻职业倦怠并提高工作投入。采用了定量、横断面相关设计。运用配额抽样技术，选取了沙特阿拉伯哈伊勒市公共医疗机构工作的336名护士。使用标准化的自我报告工具收集数据：14项的希罗姆 - 梅拉梅德职业倦怠问卷（SMBM）、简版的吉诺斯情商量表（Genos EI）以及9项的乌得勒支工作投入量表（UWES - 9）。结构方程模型检验了EI与WE之间的关联以及职业倦怠的中介作用。EI与WE呈正相关，与职业倦怠呈负相关。职业倦怠又与WE呈负相关。中介分析证实，职业倦怠部分中介了EI对WE的影响，表明具有较高EI的护士较少可能经历职业倦怠，更有可能保持工作投入。研究结果强调了EI在减少护士职业倦怠和提高工作投入方面的作用。职业倦怠部分中介了这种关系，表明EI对WE既有直接影响也有间接影响。将EI培训纳入专业发展并采取措施减少职业倦怠，可能会提高工作投入和留职率。政策措施应确保支持性的工作环境和充足的人员配备，以维持护士的幸福感。
