Weise F O, Borgendale M
Bull Med Libr Assoc. 1986 Oct;74(4):300-4.
Electronic Access to Reference Service (EARS) is a front end to the Health Sciences Library's electronic mail system, with links to the online public catalog. EARS, which became operational in September 1984, is accessed by users at remote sites with either a terminal or microcomputer. It is menu-driven, allowing users to request: a computerized literature search, reference information, a photocopy of a journal article, or a book. This paper traces the history of EARS and discusses its use, its impact on library staff and services, and factors that influence the diffusion of new technology.
电子参考服务（EARS）是健康科学图书馆电子邮件系统的前端，与在线公共目录相链接。EARS于1984年9月开始运行，远程站点的用户可通过终端或微型计算机访问。它由菜单驱动，允许用户请求：进行计算机化文献检索、获取参考信息、复印期刊文章或书籍。本文追溯了EARS的历史，并讨论了其用途、对图书馆工作人员及服务的影响，以及影响新技术传播的因素。
