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“谢谢,但不用了”:感激的表达反而暗示了距离。

"Thanks, but no thanks": Gratitude expression paradoxically signals distance.

机构信息

Booth School of Business, University of Chicago.

出版信息

J Pers Soc Psychol. 2024 Jan;126(1):58-78. doi: 10.1037/pspi0000435. Epub 2023 Oct 5.

DOI:10.1037/pspi0000435
PMID:37796591
Abstract

Many studies have found that feelings and expressions of gratitude bring profound benefits to people and relationships. We complicate this view of gratitude. We examine two variables known to impact people's expectations for relationships: culture (collectivist vs. individualist) and relational distance (close vs. distant), and we find evidence that expressing gratitude conveys that relationship expectations have been exceeded, such that people view it as less desirable to give and receive gratitude for actions that are expected duties of a relationship. In both observational data and real behavior in an experiment, we found that people in a collectivist culture (China) are less likely than those in an individualist culture (America) to express gratitude to close others (Studies 1 and 2). Using hypothetical vignettes, we confirmed this pattern and further found there was no cultural difference for distant others (Study 3). These differences in expressing gratitude reflect differences in underlying feelings of gratitude, as well as differences in expectations of how the target would react to being thanked (Study 4). This cultural difference can be explained by cultural differences in the extent of duties placed on close others (Studies 5 and 6): People in China expect more of their close others. Perhaps as a result, people in China show a weaker preference than Americans for direct expressions of gratitude toward close others, but no difference for distant others (Study 7). Overall, our findings suggest that expressing gratitude may not always be good for close relationships. (PsycInfo Database Record (c) 2024 APA, all rights reserved).

摘要

许多研究发现,感激之情给人们和人际关系带来了深远的好处。我们对这种感激之情的看法很复杂。我们考察了两个已知会影响人们对关系期望的变量:文化(集体主义与个人主义)和关系距离(亲密与疏远),并发现有证据表明表达感激之情表明关系期望已经超出,因此人们认为对于关系中预期的义务行为,给予和接受感激之情的意愿降低。在观察数据和实验中的真实行为中,我们发现,集体主义文化(中国)中的人比个人主义文化(美国)中的人更不可能向亲密的他人表达感激之情(研究 1 和 2)。通过假设情景,我们证实了这种模式,并进一步发现对于疏远的他人没有文化差异(研究 3)。这种表达感激之情的差异反映了感激之情的潜在差异,以及对目标对被感谢的反应的期望差异(研究 4)。这种文化差异可以用亲密他人的责任程度的文化差异来解释(研究 5 和 6):中国人对亲密的他人寄予更多期望。也许因此,中国人对亲密的他人直接表达感激之情的偏好不如美国人强烈,但对疏远的他人没有差异(研究 7)。总的来说,我们的发现表明,表达感激之情可能并不总是对亲密关系有益。(PsycInfo 数据库记录(c)2024 APA,保留所有权利)。

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