Rogers Imogen, Grice-Jackson Tom, Ford Elizabeth, Howat John, Salimkumar Remya, Frere-Smith Kat, O'Connor Nicola, Bastiaens Hilde, van Marwijk Harm
Department of Primary Care and Public Health, Brighton and Sussex Medical School, Brighton, United Kingdom.
Brighton and Sussex Medical School, Brighton, United Kingdom.
PLOS Digit Health. 2023 Nov 29;2(11):e0000395. doi: 10.1371/journal.pdig.0000395. eCollection 2023 Nov.
Materially deprived communities in the UK have excess morbidity and mortality from cardiovascular disease (CVD) but are less likely to engage with formal care pathways. Community engagement and e-health may be more effective ways to promote risk-reducing lifestyle change. The "Healthy Hearts Project" website was designed for use by community health workers (CHWs) for cardiovascular risk assessment and lifestyle goal setting, or for independent use by community members. This paper describes the website's development and evaluation. The website was developed using interactive wire frame prototypes in a user-led approach. Qualitative evaluation of the completed website's usability and acceptability was conducted using the "Thinking Aloud" method in a purposive sample of 10 participants (one voluntary sector employee, three CHWs, two community members and four healthcare professionals). Thinking Aloud interview transcripts were thematically analysed using an inductive approach. A separate quantitative evaluation of usability and the effect of using the website on CVD knowledge and beliefs was conducted. A random sample of 134 participants, recruited using the online platform Prolific, completed the "Attitudes and Beliefs About Cardiovascular Disease" (ABCD) questionnaire before and after using the website, along with the System Usability Scale (SUS). Qualitative evaluation-Four key themes were identified: 1) Website functionality and design-participants generally found the website easy to use and understood the risk communication graphics and the feedback and goal-setting features,; 2) Inclusivity and representation-most participants considered the website inclusive of a range of users/cultures; 3) Language and comprehension-participants found the language used easy to understand but suggested reducing the amount of text; 4) Motivation and barriers to change-participants liked the personalized feedback and empowerment offered by goal-setting but commented on the need for self-motivation. Quantitative evaluation-The mean score across all domains of the ABCD questionnaire (from 2.99 to 3.11, p<0.001) and in the sub-domains relating to attitudes and beliefs around healthy eating and exercise increased after using the website. The mean(sd) score on the SUS was 77.5 (13.5). The website's usability was generally rated well by both quantitative and qualitative measures, and measures of CVD knowledge improved after use. A number of general recommendations for the design of eHealth behaviour change tools are made based on participants' suggestions to improve the website.
英国物质匮乏的社区心血管疾病(CVD)的发病率和死亡率较高,但他们参与正规医疗途径的可能性较小。社区参与和电子健康可能是促进降低风险的生活方式改变的更有效方法。“健康心脏项目”网站旨在供社区卫生工作者(CHW)用于心血管风险评估和生活方式目标设定,或供社区成员独立使用。本文描述了该网站的开发与评估情况。该网站采用以用户为主导的方法,通过交互式线框原型进行开发。采用“大声思考”方法,对10名参与者(一名志愿部门员工、三名社区卫生工作者、两名社区成员和四名医疗专业人员)的有目的样本进行了定性评估,以评估完成后的网站的可用性和可接受性。对大声思考访谈记录采用归纳法进行主题分析。对可用性以及使用该网站对心血管疾病知识和信念的影响进行了单独的定量评估。使用在线平台Prolific招募的134名参与者的随机样本,在使用该网站前后完成了“关于心血管疾病的态度和信念”(ABCD)问卷以及系统可用性量表(SUS)。定性评估——确定了四个关键主题:1)网站功能与设计——参与者普遍认为该网站易于使用,理解风险沟通图形以及反馈和目标设定功能;2)包容性和代表性——大多数参与者认为该网站涵盖了一系列用户/文化;3)语言与理解——参与者认为使用的语言易于理解,但建议减少文本量;4)改变的动机与障碍——参与者喜欢目标设定提供的个性化反馈和赋能,但提到了自我激励的必要性。定量评估——使用该网站后,ABCD问卷所有领域的平均得分(从2.99提高到3.11,p<0.001)以及与健康饮食和锻炼相关的态度和信念子领域的得分均有所提高。SUS的平均(标准差)得分为77.5(13.5)。通过定量和定性方法,该网站的可用性总体评价良好,使用后心血管疾病知识的各项指标有所改善。根据参与者对改进网站的建议,对电子健康行为改变工具的设计提出了一些一般性建议。