<institution content-type="university">School of Pharmacy</institution>, <institution content-type="university">University of Otago</institution>, <city>Dunedin</city>, <state>New Zealand</state>.
<institution content-type="university">School of Pharmacy</institution>, <institution content-type="university">University of Auckland</institution>, <city>Auckland</city>, <state>New Zealand</state>.
J Prim Health Care. 2023 Dec;15(4):376-381. doi: 10.1071/HC23083.
Introduction Aotearoa New Zealand has a range of community pharmacies; independent, corporate, hybrid, and mail-order, each with differing service delivery models. Corporate and hybrid pharmacies do not charge the NZ$5.00 co-payment on standard prescriptions; however, prescription co-payments were universally removed from 1July 2023. Aim This research aims to describe the consumer profiles of Aotearoa New Zealand's different types of community pharmacies prior to the removal of the prescription co-payment. Methods A nationwide retrospective observational study linked 1-year of dispensing data (1 March 2022-28 February 2023) from the Pharmaceutical Collection to patient enrolment data using a National Health Index (NHI) number to identify the demographic details of people who use the different pharmacy types. People were assigned to a particular type of pharmacy if they collected at least 70% of their prescriptions from there; if they did not meet this threshold, they were defined as mixed users. Results Independent pharmacies had an older customer base and fewer Asian users compared to other pharmacy types. Hybrid pharmacies served a greater proportion of Pacific peoples and those from areas of high deprivation. Māori made up relatively equal proportions of users across all pharmacy types. Areas without major cities had fewer corporate pharmacies and only four hybrid pharmacies were identified outside of Auckland. Discussion There appears to be differences in the consumer profiles of the different pharmacy types. These results will serve as a comparison to how removing prescription co-payments shifts patients' behaviour.
简介
新西兰奥克兰有多种社区药店，包括独立药店、连锁药店、混合药店和邮购药店，它们提供不同的服务模式。连锁和混合药店对标准处方不收取 5 新西兰元的共付额，但从 2023 年 7 月 1 日起，处方共付额已被普遍取消。
目的
本研究旨在描述在取消处方共付额之前，新西兰奥克兰不同类型社区药店的消费者特征。
方法
采用全国性回顾性观察研究，将 1 年的配药数据（2022 年 3 月 1 日至 2023 年 2 月 28 日）从药品收集与患者登记数据相链接，使用国家健康指数（NHI）号码识别使用不同类型药店的人的人口统计细节。如果人们至少从特定类型的药店收集了 70%的处方，则将其分配到该药店；如果他们没有达到这一门槛，则将其定义为混合用户。
结果
与其他药店类型相比，独立药店的客户群年龄较大，亚洲用户较少。混合药店服务的太平洋人民和贫困地区的人比例较高。毛利人在所有药店类型中都占相对相等的用户比例。没有大城市的地区，连锁药店较少，奥克兰以外地区只有四家混合药店。
讨论
不同类型药店的消费者特征似乎存在差异。这些结果将作为比较取消处方共付额如何改变患者行为的基准。
