Gajdzik Bożena, Jaciow Magdalena, Wolniak Radosław, Wolny Robert
Department of Industrial Informatics, Silesian University of Technology, 40-019 Katowice, Poland.
Department of Digital Economy Research, Faculty of Economics, University of Economics in Katowice, 40-287 Katowice, Poland.
Foods. 2023 Dec 28;13(1):115. doi: 10.3390/foods13010115.
In highly developed countries, more and more people use culinary services. Cooking at home, for the family, is giving way to culinary services. Consumers either order food home or use the offers of restaurants and bars. Consumers' choice of culinary form may be influenced by cooking television programs. Many TV stations broadcast cooking programs. This study examined the impact of television culinary programs on consumer behavior in the restaurant services market. The article examines the interplay of emotional responses, personality traits, and culinary preferences to understand how TV cooking programs influence dining decisions. The study was conducted using the CAWI method, which involved 742 respondents. The study, conducted between May 2021 and April 2022, was addressed to people who visited restaurants presented in the Polish culinary TV show titled "Kitchen Revolutions". The study revealed that almost 3/4 of the respondents chose restaurants based on the program's recommendations. Although there was a strong emotional connection with this program-nearly half of the respondents expressed delight in the taste of snacks and main courses-this did not always translate into an increased frequency of eating meals away from home. Only every third respondent said that the program influenced their gastronomic behavior. The research hypotheses examined the extent to which culinary TV shows influence the frequency of visits to restaurants, the perceived quality of life, and the influence on consumers with specific personality traits. The results partially supported the hypothesis that cooking programs on television encourage people to eat out more often, but the perceived impact on quality of life and on some personality traits was less clear. The article contributes to the understanding of consumer behavior in the food service market by highlighting the complex dynamics of emotional reactions, personality traits, and the impact of culinary television programs. The findings have practical implications for the restaurant industry, suggesting a focus on emotional impact, food quality and presentation, and targeting marketing strategies towards consumers who are open to new experiences and ready to experiment.
在高度发达国家,越来越多的人使用餐饮服务。在家为家人做饭正逐渐被餐饮服务所取代。消费者要么把食物订回家,要么选择餐厅和酒吧提供的餐饮服务。消费者对烹饪形式的选择可能会受到烹饪电视节目的影响。许多电视台都播放烹饪节目。本研究考察了电视烹饪节目对餐饮服务市场中消费者行为的影响。本文探讨了情感反应、个性特征和烹饪偏好之间的相互作用,以了解电视烹饪节目如何影响用餐决策。该研究采用了计算机辅助网络调查(CAWI)方法,共有742名受访者参与。这项在2021年5月至2022年4月期间进行的研究,针对的是观看过波兰烹饪电视节目《厨房革命》中所展示餐厅的人群。研究发现,近四分之三的受访者会根据节目的推荐选择餐厅。尽管与该节目有强烈的情感联系——近一半的受访者对小吃和主菜的味道表示满意——但这并不总是转化为外出就餐频率的增加。只有三分之一的受访者表示该节目影响了他们的美食行为。研究假设考察了烹饪电视节目在多大程度上影响餐厅光顾频率、感知生活质量以及对具有特定个性特征消费者的影响。结果部分支持了电视烹饪节目会鼓励人们更频繁外出就餐这一假设,但对生活质量和某些个性特征的感知影响则不太明确。本文通过突出情感反应、个性特征以及烹饪电视节目影响的复杂动态,有助于理解食品服务市场中的消费者行为。研究结果对餐饮行业具有实际意义,建议关注情感影响、食物质量和呈现方式,并将营销策略针对那些乐于接受新体验并愿意尝试的消费者。