Wolniak Radosław, Stecuła Kinga, Aydın Barış
Department of Economics and Informatics, Faculty of Organization and Management, Silesian University of Technology, 44-100 Gliwice, Poland.
Department of Production Engineering, Faculty of Organization and Management, Silesian University of Technology, 44-100 Gliwice, Poland.
Foods. 2024 Sep 18;13(18):2948. doi: 10.3390/foods13182948.
This paper reviews the digital transformation of grocery shopping, focusing on the technological innovations that have redefined consumer experiences over the past decades. By analyzing both academic literature and up-to-date information from websites, the study provides a review of the evolution of grocery shopping from traditional methods to modern, technology-driven approaches. The review categorizes developments into two primary areas: in-store and online grocery shopping. In-store shopping has progressed from traditional interactions to the implementation of self-service checkouts, handheld scanners, mobile apps, and AI-based solutions, including augmented reality (AR) and facial recognition. This paper reviews the first area which are in-store technological solutions. This study aims to highlight the revolution in grocery shopping from a technological perspective, present the most significant digital achievements, and outline the future possibilities for further advancements in this field.
本文回顾了食品杂货购物的数字化转型,重点关注过去几十年来重新定义消费者体验的技术创新。通过分析学术文献和网站上的最新信息,该研究对食品杂货购物从传统方式向现代技术驱动方式的演变进行了综述。该综述将发展分为两个主要领域:店内食品杂货购物和在线食品杂货购物。店内购物已从传统互动发展到自助收银、手持扫描仪、移动应用程序以及基于人工智能的解决方案的应用,包括增强现实(AR)和面部识别。本文回顾了第一个领域,即店内技术解决方案。本研究旨在从技术角度突出食品杂货购物的变革,展示最重要的数字成就,并概述该领域未来进一步发展的可能性。