School of Business, The George Washington University, Washington, DC, USA.
Department of Psychology, George Mason University, Fairfax, VA, USA.
Nat Hum Behav. 2024 Feb;8(2):219-227. doi: 10.1038/s41562-023-01802-7. Epub 2024 Jan 17.
Corporate social responsibility (CSR) research can help to address some of society's grand challenges (for example, climate change, energy sustainability and social inequality). Historically, CSR research has focused on organizational-level factors that address environmental and social issues and the firm's resulting financial performance, with much less focus on individual-level factors. In response to research calls to consider the individual level of analysis, we provide a narrative review to improve our understanding of the interconnections between CSR and individual behaviour. We organize existing research around three individual-level categories: CSR perceptions, CSR attitudes and CSR behaviours. We summarize research elucidating how perceptions and attitudes influence behaviours and how organization and higher-level CSR context and individual-level CSR readiness moderate perceptions-behaviours and attitudes-behaviours relationships. We offer a conceptual model that organizes the diverse, conflicting and multidisciplinary research on the CSR-individual behaviour link and that can be used to guide future research.
企业社会责任（CSR）研究可以帮助解决一些社会的重大挑战（例如气候变化、能源可持续性和社会不平等）。从历史上看，CSR 研究一直侧重于解决环境和社会问题以及公司由此产生的财务绩效的组织层面因素，而对个人层面因素的关注较少。为了响应研究呼吁，我们考虑分析的个体层面，我们提供了一个叙述性的综述，以提高我们对 CSR 与个人行为之间相互关系的理解。我们围绕三个个人层面的类别来组织现有的研究：CSR 感知、CSR 态度和 CSR 行为。我们总结了阐明感知和态度如何影响行为以及组织和更高层次的 CSR 背景和个人层面的 CSR 准备如何调节感知-行为和态度-行为关系的研究。我们提供了一个概念模型，该模型组织了关于 CSR-个人行为联系的多样化、冲突和多学科研究，可用于指导未来的研究。
