公用事业行业的安全氛围：组织层级之间的感知差异。
Safety Climate in the Utility Industry: Perceptual Discrepancies Across Organizational Hierarchy.
机构信息
From the Oregon Health & Science University, Portland, OR (Y.H.H., T.T.); Kansas State University, Manhattan, KS (J.L.); Portland State University, Portland, OR (M.P.); and University of Georgia, Athens, GA (Y.H.).
出版信息
J Occup Environ Med. 2024 Apr 1;66(4):298-304. doi: 10.1097/JOM.0000000000003037. Epub 2024 Jan 4.
OBJECTIVES
This study aims to extend safety climate research by considering perceptions across the following three hierarchical levels within a workplace: (1) senior leaders/executives, (2) field leaders/supervisors, and (3) front-line employees.
METHODS
We conducted a quantitative survey study at a US utility company where we collected data related to safety climate perceptions and employee-reported safety behaviors across the different levels of organizational hierarchy.
RESULTS
The findings revealed the highest safety climate scores among senior leaders/executives, followed by field leaders/supervisors, and then employees, suggesting potential discrepancies between espoused and enacted safety values in the workplace.
CONCLUSIONS
These results suggest that supervisors and top managers may have different mental models of workplace safety compared with employees. Consequently, assessing perceptions at different organizational levels provides a fuller picture of safety in the workplace.
目的
本研究旨在通过考虑工作场所内以下三个层次的感知来扩展安全氛围研究：（1）高层领导/高管，（2）现场领导/主管，以及（3）一线员工。
方法
我们在美国一家公用事业公司进行了一项定量调查研究，在该公司中，我们收集了与不同组织层次的安全氛围感知和员工报告的安全行为相关的数据。
结果
研究结果显示，高层领导/高管的安全氛围得分最高，其次是现场领导/主管，然后是员工，这表明工作场所中所宣称的和实施的安全价值观之间可能存在差异。
结论
这些结果表明，与员工相比，主管和高层管理人员可能对工作场所安全有不同的心理模型。因此，评估不同组织层次的感知可以更全面地了解工作场所的安全状况。
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