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医疗保健危机中的领导动态:创始结构和关怀行为对公立医院安全氛围的影响。

Leadership dynamics in health care crises: The impact of initiating structure and consideration behaviors on safety climate in public hospitals.

作者信息

Ratcharak Phatcharasiri

机构信息

Phatcharasiri Ratcharak, PhD, is Assistant Professor, Greenwich Business School, University of Greenwich, UK.

出版信息

Health Care Manage Rev. 2025;50(3):221-231. doi: 10.1097/HMR.0000000000000444. Epub 2025 May 12.

Abstract

BACKGROUND

Health care crises underscore the critical need to maintain a robust safety climate to prevent medical errors and improve patient outcomes. Leadership behaviors, particularly initiating structure and consideration, are vital in shaping safety climate. However, inconsistent findings have raised questions regarding the effectiveness of these behaviors in crisis contexts.

PURPOSE

This study examines how the initiating structure and consideration behaviors of clinical leaders influence safety climate during crises and explores the moderating role of leaders' affectivity in these relationships.

METHODOLOGY/APPROACH: Empirical data were collected from 108 dyads of clinical leaders and their direct reports across 21 public hospitals in Thailand at three intervals over one year. The study employed growth modeling using random coefficient models to analyze the impact of leadership behaviors on safety climate, accounting for the nonindependence of observations over time and variations in leader affectivity.

FINDINGS

The results show that the positive impact of consideration behaviors on safety climate diminishes during crises, whereas initiating structure plays a crucial role in enhancing safety climate by providing clarity and stability. Additionally, leaders' positive affectivity enhances the impact of consideration behaviors on safety climate, although this effect weakens as the crisis intensifies.

PRACTICE IMPLICATIONS

These findings highlight the need for clinical leaders to balance initiating structure with consideration to enhance safety climate during crises, while leveraging positive affectivity to integrate new information to stabilize safety practices and develop effective contingency responses to immediate needs.

摘要

背景

医疗保健危机凸显了维持强大安全氛围以预防医疗差错并改善患者治疗效果的迫切需求。领导行为,尤其是定规和关怀行为,对于塑造安全氛围至关重要。然而,研究结果的不一致引发了关于这些行为在危机情境中的有效性的疑问。

目的

本研究考察临床领导者的定规和关怀行为如何在危机期间影响安全氛围,并探讨领导者情感在这些关系中的调节作用。

方法/途径:通过对泰国21家公立医院的108对临床领导者及其直接下属进行为期一年的三个阶段的数据收集,获取实证数据。本研究采用随机系数模型的增长模型来分析领导行为对安全氛围的影响,同时考虑到观测值随时间的非独立性以及领导者情感的差异。

研究结果

结果表明,关怀行为对安全氛围的积极影响在危机期间会减弱,而定规行为通过提供清晰性和稳定性在增强安全氛围方面发挥关键作用。此外,领导者的积极情感会增强关怀行为对安全氛围的影响,不过随着危机加剧,这种影响会减弱。

实践启示

这些研究结果凸显了临床领导者在危机期间需要平衡定规与关怀以增强安全氛围,同时利用积极情感整合新信息,以稳定安全实践并针对紧迫需求制定有效的应急响应措施。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/a525/12105973/a8e19aaf8521/hcmr-50-221-g001.jpg

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