Spencer S. Eccles Health Sciences Library, University of Utah, Salt Lake City, UT, USA.
Med Ref Serv Q. 2024 Jan-Mar;43(1):26-43. doi: 10.1080/02763869.2024.2290416. Epub 2024 Jan 18.
As academic libraries shift services to meet the changing needs of patrons after the COVID-19 pandemic, educational technologies and services to support them require updating. Patrons using technology that was once associated with hands-on learning and in-person interactions are preferring flexible and hybrid iterations. In this case study, the authors describe and analyze the pivot of three technology services at the Spencer S. Eccles Health Sciences Library in the post-COVID-19 environment. Technologies discussed include a multimedia studio, virtual reality (VR), and a three-dimensional (3D) printing service. This case study utilizes available usage stats and survey data to demonstrate and provide rationale for the changing strategy in services for each technology "hub." The multimedia studio has been dismantled in favor of the equipment being available for checkout, VR is now available in a staff-supported classroom, and a 3D printing service has been fully automated through an online submission platform. These examples, and the rationale behind changing them, can help offer ideas for other libraries to help find solutions that meet the demands of a changing learning environment.
随着学术图书馆在 COVID-19 大流行后转变服务以满足读者不断变化的需求，支持这些服务的教育技术也需要更新。读者更喜欢灵活和混合的迭代，他们使用的技术曾经与实践学习和面对面互动相关。在这个案例研究中，作者描述和分析了 Spencer S. Eccles 健康科学图书馆在 COVID-19 后期环境中三种技术服务的转变。讨论的技术包括多媒体工作室、虚拟现实 (VR) 和三维 (3D) 打印服务。本案例研究利用可用的使用统计数据和调查数据，为每个技术“中心”的服务策略转变提供了论证和理由。多媒体工作室已被拆除，以便设备可供借用，VR 现在可在工作人员支持的教室中使用，3D 打印服务已通过在线提交平台实现完全自动化。这些示例以及改变它们的理由，可以为其他图书馆提供帮助，以找到满足不断变化的学习环境需求的解决方案。
