Department of Psychology, Faculty of Psychology, University of Valle d'Aosta, 11100 Aosta, Italy.
TIARE', Association for Mental Health, 10125 Turin, Italy.
Int J Environ Res Public Health. 2023 Dec 29;21(1):51. doi: 10.3390/ijerph21010051.
Social health professionals should have the knowledge and skills and use personal resources that promote the helping relationship, access to effective intervention strategies, and well-being at work. This study aims to investigate the relationship between some personal resources (coping strategies, emotional regulation and metacognition) and professional satisfaction in a group of social-health professionals working with minors suffering from psychosocial distress. In this professional group, the risk of burnout is common and the quality of professional life is strongly related to the intensity and frequency of exposure to critical and traumatic events. The sample was assessed using self-report instruments: Professional Quality of Life Scale, Coping Orientation to the Problem Experienced, Difficulties in Emotional Regulation Scale and Metacognition Self-Assessment Scale. The quality of professional life showed significant correlations with the psychological characteristics studied. We then tested different regression models: coping orientation scores were found to be a significant predictor of quality of work life for all three components, while emotional dysregulation scores appeared to predict only the burnout component. The quality of professional life of social health professionals was influenced by individual resources at different levels, regardless of knowledge and skills. They showed greater fatigue and aspects of secondary traumatization when emotional disengagement occurred and it seemed to be difficult for them to accept their emotional reactions.
社会健康专业人员应具备相关知识和技能,并利用个人资源来促进帮助关系,获取有效的干预策略,并提高工作幸福感。本研究旨在调查一组从事遭受心理社会困扰的未成年人工作的社会健康专业人员的某些个人资源(应对策略、情绪调节和元认知)与职业满意度之间的关系。在这个专业群体中,职业倦怠的风险很常见,而职业生活的质量与接触重大和创伤性事件的强度和频率密切相关。该样本使用自我报告工具进行评估:职业生活质量量表、经历的问题应对取向、情绪调节困难量表和元认知自我评估量表。职业生活质量与所研究的心理特征显著相关。然后,我们测试了不同的回归模型:应对取向得分被发现是工作生活质量的所有三个组成部分的重要预测因素,而情绪失调得分似乎仅预测倦怠部分。社会健康专业人员的职业生活质量受到不同层次个体资源的影响,而不受知识和技能的影响。当情绪脱离时,他们表现出更大的疲劳和二次创伤的方面,而且他们似乎难以接受自己的情绪反应。