School of Architecture and Art, Guangxi Arts University, Nanning, 530009, China.
School of Design and Art, Beijing Institute of Technology, Beijing, 102488, China.
Sci Rep. 2024 Jan 23;14(1):1971. doi: 10.1038/s41598-024-51929-4.
In the context of global aging, to explore the design needs of elderly with dementia in museum environments, to establish a user cognitive psychological model based on immersion theory, and to enhance the satisfaction of cognitively impaired dementia with the museum service experience. Using literature research, surveys, questionnaires, interviews, and focus groups, we analyze the experience design from the psychological demands of elderly with dementia, build a method of mining user needs by combining the KANO model with the analytic hierarchy process (AHP) method, and establish a model for evaluating the excellence of the experience of the museum environment. The conclusion shows that displaying museum virtual scenes or old objects can effectively increase the subjective well-being of people suffering from various health conditions. The method can accurately tap the attributes of the needs of elderly with dementia, break through the drawbacks of the traditional museum experience design which is dominated by the designer's subjective consciousness, and allow the audience to better experience the museum immersive experience, which provides a new idea and method for the effectiveness of cognitive interventions for elderly with cognitive disorders.
在全球老龄化的背景下，探索患有痴呆症的老年人在博物馆环境中的设计需求，基于沉浸理论建立用户认知心理模型，提高认知障碍的老年人对博物馆服务体验的满意度。通过文献研究、调查、问卷、访谈和焦点小组，从患有痴呆症的老年人的心理需求出发分析体验设计，构建了一种结合 KANO 模型和层次分析法（AHP）的用户需求挖掘方法，并建立了一个用于评估博物馆环境体验卓越性的模型。结论表明，展示博物馆虚拟场景或旧物件可以有效提高各种健康状况人群的主观幸福感。该方法可以准确挖掘出患有痴呆症的老年人的需求属性，突破传统博物馆体验设计以设计师主观意识为主导的弊端，让观众更好地体验博物馆的沉浸式体验，为认知障碍老年人的认知干预效果提供了新的思路和方法。
