Caporale-Berkowitz Norian A, Boyer Brittany P, Lyddy Christopher J, Good Darren J, Rochlen Aaron B, Parent Michael C
Department of Educational Psychology, The University of Texas at Austin, Austin, Texas, USA.
Counseling and Mental Health Center, The University of Texas at Austin, Austin, Texas, USA.
Int J Workplace Health Manag. 2021 Nov 15;14(6):593-604. doi: 10.1108/ijwhm-08-2020-0139. Epub 2021 Aug 10.
PURPOSE –: Workplace mindfulness training has many benefits, but designing programs to reach a wide audience effectively and efficiently remains a challenge. The purpose of this study is to assess the effects of a widely adopted workplace mindfulness program on the mindfulness, active listening skill, emotional intelligence, and burnout of employees in a large, multinational internet company.
DESIGN/METHODOLOGY/APPROACH –: The study sample included 123 employees across three company offices who completed the two-day Search Inside Yourself (SIY) program. Data were collected using self-report measures pre-, post-, and four-weeks post-intervention and were analyzed using paired samples -tests.
FINDINGS –: Significant increases were detected in mindfulness and the "awareness of emotion" components of emotional intelligence four weeks post-course. No significant changes were found in participants' self-reported levels of burnout, active listening skill or the "management of emotion" components of emotional intelligence.
PRACTICAL IMPLICATIONS –: Teaching workplace mindfulness and emotional intelligence skills through a highly applied, condensed course format may be effective for increasing mindfulness and the "awareness" components of emotional intelligence. Longer courses with more applied practice may be necessary to help participants build emotional management and listening skills and to reduce burnout.
ORIGINALITY/VALUE –: The present study is, to the authors' knowledge, the first academic, peer-reviewed assessment of SIY, a workplace mindfulness training program that has been taught to over 50,000 people worldwide.
职场正念训练有诸多益处,但设计能有效且高效覆盖广泛受众的项目仍是一项挑战。本研究旨在评估一项广泛采用的职场正念项目对一家大型跨国互联网公司员工的正念、积极倾听技巧、情商和倦怠的影响。
设计/方法/途径:研究样本包括来自三个公司办公室的123名员工,他们完成了为期两天的“内观自在”(SIY)项目。在干预前、干预后以及干预四周后使用自我报告测量法收集数据,并使用配对样本检验进行分析。
课程四周后,正念和情商中“情绪觉察”部分有显著提高。参与者自我报告的倦怠水平、积极倾听技巧或情商中“情绪管理”部分未发现显著变化。
通过高度实用、精简的课程形式教授职场正念和情商技能可能对提高正念和情商的“觉察”部分有效。可能需要更长且有更多实践应用的课程来帮助参与者培养情绪管理和倾听技巧并减少倦怠。
原创性/价值:据作者所知,本研究是对SIY的首次学术性、同行评审评估,SIY是一项已在全球超过5万人中开展的职场正念训练项目。