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药剂师技术人员进行疫苗接种:对疫苗接种量、药房工作流程及工作满意度的影响。

Vaccine administration by pharmacy technicians: Impact on vaccination volume, pharmacy workflow and job satisfaction.

作者信息

Miran Neil Kenneth, DeLor Bonnie, Baker Michelle, Fakhouri Joy, Metz Kyle, Huskey Eleonora, Kilgore Paul, Fava Joseph P

机构信息

Meijer Inc., Pharmacy #188. 13000 Middlebelt Rd., Livonia, MI 48150, United States.

Pfizer Inc., 3075 Fenton Rd., Hartland, MI 48353, United States.

出版信息

Explor Res Clin Soc Pharm. 2023 Dec 14;13:100397. doi: 10.1016/j.rcsop.2023.100397. eCollection 2024 Mar.

DOI:10.1016/j.rcsop.2023.100397
PMID:38292863
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC10826298/
Abstract

BACKGROUND

Immunizing pharmacy technicians (IPTs) have become more prevalent in recent years, but their impact on community pharmacy practice has yet to be determined.

OBJECTIVES

Determine the impact of implementing IPTs on vaccination volume in a community pharmacy chain and assess pharmacy staff's perspectives on the clinical abilities of IPTs and their impact on pharmacy workflow and job satisfaction.

METHODS

Retrospective data analysis comparing the number of vaccines administered in a supermarket pharmacy chain from September to March 2019-2020 and 2020-2021 in pharmacies with IPT(s) versus those without IPT(s). For the secondary objective, investigators developed and deployed two role-based mixed quantitative/qualitative surveys among pharmacy staff.

RESULTS

Pharmacies with IPT(s) observed a greater mean increase in vaccination volume from 2019-2020 to 2020-2021 versus those without IPTs (+159.35 vs. +104.57,  = 0.011). Among IPT survey respondents, 50/75 (66.7%) felt more satisfied with their job after receiving immunization training. Among pharmacist respondents, 80/119 (67.3%) felt that IPTs positively impacted their job satisfaction and 61.7% felt that pharmacist clinical services were either somewhat positively affected, or positively affected.

CONCLUSION

Implementing IPTs can increase the volume of vaccines administered in a chain pharmacy and may positively affect job satisfaction and pharmacy workflow.

摘要

背景

免疫接种药剂师技术员(IPTs)近年来越来越普遍,但他们对社区药房实践的影响尚未确定。

目的

确定在社区药房连锁中实施IPTs对疫苗接种量的影响,并评估药房工作人员对IPTs临床能力的看法以及他们对药房工作流程和工作满意度的影响。

方法

进行回顾性数据分析,比较2019 - 2020年9月至3月以及2020 - 2021年9月至3月期间,有IPTs的超市药房连锁与没有IPTs的超市药房连锁中接种的疫苗数量。对于次要目标,研究人员在药房工作人员中开展并部署了两项基于角色的混合定量/定性调查。

结果

与没有IPTs的药房相比,有IPTs的药房在2019 - 2020年至2020 - 2021年期间疫苗接种量的平均增长幅度更大(分别为+159.35和+104.57, = 0.011)。在接受调查的IPTs中,50/75(66.7%)在接受免疫接种培训后对工作更满意。在接受调查的药剂师中,80/119(67.3%)认为IPTs对他们的工作满意度有积极影响,61.7%认为药剂师的临床服务受到了一定程度的积极影响或积极影响。

结论

实施IPTs可以增加连锁药房的疫苗接种量,并可能对工作满意度和药房工作流程产生积极影响。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/b135/10826298/0095e054075e/gr3.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/b135/10826298/1e5e1451c363/gr1.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/b135/10826298/8c8a10bf65e5/gr2.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/b135/10826298/0095e054075e/gr3.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/b135/10826298/1e5e1451c363/gr1.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/b135/10826298/8c8a10bf65e5/gr2.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/b135/10826298/0095e054075e/gr3.jpg

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本文引用的文献

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2
Community chain pharmacists' perceptions of increased technicians' involvement in the immunization process.社区连锁药剂师对增加技术员参与免疫接种过程的看法。
J Am Pharm Assoc (2003). 2021 Sep-Oct;61(5):596-604. doi: 10.1016/j.japh.2021.04.017. Epub 2021 Apr 30.
3
Perceived Benefit of Immunization-Trained Technicians in the Pharmacy Workflow.
药剂工作流程中接受免疫培训的技术人员的感知效益。
Pharmacy (Basel). 2020 Apr 21;8(2):71. doi: 10.3390/pharmacy8020071.
4
Implementing Immunizing Pharmacy Technicians in a Federal Healthcare Facility.在联邦医疗保健机构中实施免疫接种药剂师技术员制度。
Pharmacy (Basel). 2019 Nov 11;7(4):152. doi: 10.3390/pharmacy7040152.
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Supervising pharmacists' opinions about pharmacy technicians as immunizers.监管药剂师对药剂技术员作为免疫接种者的看法。
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Pharmacy Technicians' Willingness to Perform Emerging Tasks in Community Practice.药剂师在社区实践中执行新任务的意愿。
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