Philips Experience Design, Eindhoven, The Netherlands.
Department of Surgery, Catharina Hospital, Eindhoven, The Netherlands.
Sci Rep. 2024 Feb 28;14(1):4894. doi: 10.1038/s41598-024-54147-0.
Patient experiences are commonly assessed through patient reported experience measures (PREMs). Ambulatory care models extend traditional care into the patients' home, meaning that a triangle of health care professionals, patients, and their families need to be considered when assessing the remote care experience. These intertwined responsibilities are described by co-responsibility. Currently, PREMs don't reflect how elements to remote care impact this remote care experience. Therefore, this study aimed to develop a questionnaire assessing perceived patient-partner co-responsibility as a PREM in remote care. A 30-item questionnaire was assessed among 1000 individuals aged between 18 and 65 years that tried to lose weight with a partner, friend or family member supporting them. Pairwise item correlations, Exploratory Factor Analysis, and Cronbach's alpha were used for validation. 29-items were identified to reflect co-responsibility across 6 factors: empowerment and support, relational aspects, lack of sympathy, co-participation, accepting help and awareness. Cronbach's alpha ranged between 0.66 and 0.93, showing good internal consistency. We present a validated CoReCare Questionnaire to understand the impact of social dynamics on achieving desired health outcomes in a remote care setting. The CoReCare Questionnaire extends current PREMs when aiming to assess and improve the patient experience of a care episode outside of the hospital.
患者体验通常通过患者报告的体验测量(PROM)来评估。门诊护理模式将传统护理延伸到患者家中,这意味着在评估远程护理体验时,需要考虑医疗保健专业人员、患者及其家属的三角形关系。这些相互交织的责任由共同责任来描述。目前,PROM 并没有反映出远程护理的要素如何影响这种远程护理体验。因此,本研究旨在开发一种评估远程护理中感知到的患者-伙伴共同责任的问卷,作为远程护理的 PROM。在 1000 名年龄在 18 至 65 岁之间的试图与伴侣、朋友或家人一起减肥的个体中评估了一个 30 项的问卷。使用配对项目相关性、探索性因素分析和克朗巴赫α进行验证。确定了 29 个项目来反映 6 个因素的共同责任:赋权和支持、关系方面、缺乏同情、共同参与、接受帮助和意识。克朗巴赫α的范围在 0.66 到 0.93 之间,显示出良好的内部一致性。我们提出了一个经过验证的 CoReCare 问卷,以了解在远程护理环境中社会动态对实现预期健康结果的影响。当旨在评估和改善医院外护理事件的患者体验时,CoReCare 问卷扩展了当前的 PROM。