Blocker Kenneth A, Ramadhani Widya A, Rogers Wendy A
University of Illinois Urbana-Champaign.
Proc Hum Factors Ergon Soc Annu Meet. 2022;66(1). doi: 10.1177/1071181322661422.
Digital home assistants (e.g., Amazon Echo) hold great potential to support older adults across a wide range of abilities to improve or maintain their quality of life. However, these devices and other related environmental control applications are not equipped with sufficient support for successful technology adoption among older adults. Without useful and usable information for guidance during the initial and continued use of these technologies (i.e., facilitating conditions), older adults may not sufficiently learn how to best utilize them, which is a primary barrier to technology adoption among this population. Our goal was to iteratively develop and test an instructional suite to support set up and use of an Amazon Echo Show and related connected technologies by older adults. Our human factors approach provides a roadmap to inform future instructional development for older adults to learn smart and connected technologies.
数字家庭助手（如亚马逊Echo）在支持不同能力的老年人改善或维持生活质量方面具有巨大潜力。然而，这些设备及其他相关环境控制应用程序并未为老年人成功采用技术提供足够支持。在初次使用和持续使用这些技术期间（即便利条件），若没有有用且易用的信息作为指导，老年人可能无法充分了解如何最佳地使用它们，这是该人群采用技术的主要障碍。我们的目标是迭代开发并测试一套指导材料，以支持老年人设置和使用亚马逊Echo Show及相关连接技术。我们的人因方法提供了一个路线图，为未来针对老年人学习智能和连接技术的指导开发提供信息。
