Sobaih Abu Elnasr E, Elshaer Ibrahim A, Hasanein Ahmed M
Management Department, College of Business Administration, King Faisal University, Al-Hassa 31982, Saudi Arabia.
Faculty of Tourism and Hotel Management, Helwan University, Cairo 12612, Egypt.
Eur J Investig Health Psychol Educ. 2024 Mar 17;14(3):709-721. doi: 10.3390/ejihpe14030047.
This study examines students' acceptance and use of ChatGPT in Saudi Arabian (SA) higher education, where there is growing interest in the use of this tool since its inauguration in 2022. Quantitative research data, through a self-reporting survey drawing on the "Unified Theory of Acceptance and Use of Technology" (UTAUT2), were collected from 520 students in one of the public universities in SA at the start of the first semester of the study year 2023-2024. The findings of structural equation modeling partially supported the UTAUT and previous research in relation to the significant direct effect of performance expectancy (PE), social influence (SI), and effort expectancy (EE) on behavioral intention (BI) on the use of ChatGPT and the significant direct effect of PE, SI, and BI on actual use of ChatGPT. Nonetheless, the results did not support earlier research in relation to the direct relationship between facilitating conditions (FCs) and both BI and actual use of ChatGPT, which was found to be negative in the first relationship and insignificant in the second one. These findings were because of the absence of resources, support, and aid from external sources in relation to the use of ChatGPT. The results showed partial mediation of BI in the link between PE, SI, and FC and actual use of ChatGPT in education and a full mediation in the link of BI between EE and actual use of ChatGPT in education. The findings provide numerous implications for scholars and higher education institutions in SA, which are also of interest to other institutions in similar contexts.
本研究考察了沙特阿拉伯高等教育中,学生对ChatGPT的接受度及使用情况。自2022年ChatGPT问世以来,沙特对其使用的兴趣与日俱增。本研究通过基于“技术接受与使用统一理论”(UTAUT2)的自陈式调查,收集了沙特一所公立大学520名学生在2023 - 2024学年第一学期初的定量研究数据。结构方程模型的研究结果部分支持了UTAUT以及先前的研究,即绩效期望(PE)、社会影响(SI)和努力期望(EE)对使用ChatGPT的行为意向(BI)有显著直接影响,PE、SI和BI对ChatGPT的实际使用有显著直接影响。然而,研究结果并不支持先前关于促进条件(FCs)与BI以及ChatGPT实际使用之间直接关系的研究,结果发现前者呈负相关,后者不显著。这些发现是由于在使用ChatGPT方面缺乏外部资源、支持和援助。结果表明,BI在PE、SI、FC与ChatGPT在教育中的实际使用之间的联系中起部分中介作用,在EE与ChatGPT在教育中的实际使用之间的BI联系中起完全中介作用。这些发现为沙特的学者和高等教育机构提供了诸多启示,其他类似背景的机构也会对此感兴趣。