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从压力到屏幕:通过认知和情感途径理解网络偷懒行为。

From Stress to Screen: Understanding Cyberloafing through Cognitive and Affective Pathways.

作者信息

Lu Xinyuan, Wang Yizhou, Chen Xiaoxiao, Lu Quan

机构信息

School of Information Management, Central China Normal University, Wuhan 430079, China.

Hubei Electronic Commerce Research Center, Wuhan 430079, China.

出版信息

Behav Sci (Basel). 2024 Mar 19;14(3):249. doi: 10.3390/bs14030249.

Abstract

This investigation delves into the pervasive yet insufficiently examined phenomenon of "cyberloafing", characterized by employees engaging in non-work-related internet activities during office hours. Despite its frequent occurrence in contemporary work environments, the fundamental mechanisms underpinning cyberloafing remain largely uncharted. This study uses the conservation of resources theory and the cognitive-affective personality system framework to demystify the relationship between role stress and cyberloafing. We developed a dual-path model to assess the mediating roles of perceived insider status and emotional exhaustion. Employing SPSS and Smart PLS for data analysis, our research sampled 210 corporate employees. The findings reveal that role stress predicts perceived insider status and emotional exhaustion significantly. Notably, while perceived insider status negatively correlates with cyberloafing, emotional exhaustion shows a positive correlation. These factors mediate the relationship between role stress and cyberloafing, underscoring a multifaceted dynamic. Our results provide new theoretical insights into the mechanisms of employee counterproductive behavior, specifically in the context of cyberloafing, and broaden our understanding of its determinants. This study illuminates theoretical nuances and offers practical implications for managerial strategies and future scholarly inquiries into organizational behavior.

摘要

本调查深入探究了“网络偷懒”这一普遍存在但却未得到充分研究的现象,其特征是员工在办公时间从事与工作无关的网络活动。尽管在当代工作环境中这种现象屡见不鲜,但网络偷懒背后的基本机制在很大程度上仍未被探明。本研究运用资源守恒理论和认知-情感人格系统框架来揭开角色压力与网络偷懒之间的关系。我们构建了一个双路径模型,以评估感知到的内部人地位和情绪耗竭的中介作用。通过使用SPSS和Smart PLS进行数据分析,我们的研究对210名企业员工进行了抽样。研究结果表明,角色压力能显著预测感知到的内部人地位和情绪耗竭。值得注意的是,虽然感知到的内部人地位与网络偷懒呈负相关,但情绪耗竭却呈正相关。这些因素在角色压力与网络偷懒之间起到了中介作用,凸显了一种多方面的动态关系。我们的研究结果为员工反生产行为的机制提供了新的理论见解,特别是在网络偷懒的背景下,并拓宽了我们对其决定因素的理解。本研究阐明了理论细微差别,并为管理策略以及未来关于组织行为的学术探究提供了实践意义。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/f69e/10967900/7b425314391c/behavsci-14-00249-g001.jpg

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