Reizer Abira, Galperin Bella L, Chavan Meena, Behl Abhishek, Pereira Vijay
Department of Behavioral Sciences, Ariel University, Ariel 44837, Israel.
The University of Tampa, Tampa, FL, USA.
J Bus Res. 2022 Jun;145:660-670. doi: 10.1016/j.jbusres.2022.03.037. Epub 2022 Mar 21.
After the COVID-19 pandemic began, organizations had to pivot and move to online remote work. As companies moved to digital platforms and technologies for remote working, a key concern was the increase in workplace withdrawal behaviors during the pandemic, including cyberloafing, a form of workplace deviance. Cyberloafing can be described as the action of using the internet for non-work-related activities or personal use during working hours. Given its effect on organizational effectiveness and efficiency, organizations must take measures to minimize cyberloafing. We examined how two factors-fear of COVID-19 and intolerance for uncertainty-were related to cyberloafing during the third lockdown in Israel. A sample of 322 adults who were enrolled in professional courses at a university in Israel were surveyed. Based on Conservation of Resources Theory, our findings suggest that distress significantly mediated the relationship between fear of COVID-19, intolerance for uncertainty, and cyberloafing. In an attempt to deal with the stress and depletion of personal resources during the COVID-19 lockdown, individuals engaged in cyberloafing as a way to handle the stress. Our results suggest that organizations should take measures to reduce fear and uncertainty in order to decrease distress, which, in turn, will reduce cyberloafing.
在新冠疫情开始后，各组织不得不转向并转向在线远程工作。随着公司转向数字平台和技术进行远程工作，一个关键问题是疫情期间工作场所退缩行为的增加，包括网络偷懒，这是一种工作场所越轨行为。网络偷懒可以被描述为在工作时间使用互联网进行与工作无关的活动或个人用途的行为。鉴于其对组织有效性和效率的影响，组织必须采取措施尽量减少网络偷懒。我们研究了在以色列第三次封锁期间，对新冠疫情的恐惧和对不确定性的不耐受这两个因素与网络偷懒之间的关系。对以色列一所大学参加专业课程的322名成年人进行了调查。基于资源守恒理论，我们的研究结果表明，痛苦显著中介了对新冠疫情的恐惧、对不确定性的不耐受与网络偷懒之间的关系。为了应对新冠疫情封锁期间个人资源的压力和消耗，个人通过网络偷懒来应对压力。我们的结果表明，组织应该采取措施减少恐惧和不确定性，以减少痛苦，进而减少网络偷懒。
