Department of Occupational Therapy, Royal Brisbane & Women's Hospital, Herston, QLD, Australia.
National Burns Center, Sheba Medical Center, Tel Hashomer, Israel; School of Nursing, Paramedicine and Healthcare Sciences, Charles Sturt University, Bathurst, NSW, Australia.
Burns. 2024 Aug;50(6):1424-1436. doi: 10.1016/j.burns.2024.03.013. Epub 2024 Mar 11.
Multiplatform messaging applications also referred to as cross-platform instant messaging play an important role in delivery of healthcare and education with its low cost, ease of use and accessibility.
To evaluate the existing evidence regarding the use of multiplatform messaging applications in facilitating consultations and decision-making processes in the context of burns care, as well as to assess the impact of such applications on burns care and rehabilitation.
A systematic review was conducted according to the Preferred Reporting Items for Systematic Reviews and Meta-analyses (PRISMA) guidelines and PROSPERO protocol CRD42021265203. The CASP and JBI tools were used to evaluate the quality of the studies. Eight hundred fifty-three papers were retrieved from PubMed, CINAHL, Scopus, EMBASE and LILACS published up to July 2022 (updated August 2023) with no time restrictions applied.
An analysis of the seven studies included in this review, inclusive of 16 Multiplatform messaging applications, revealed six themes. These encompassed the utilization of social media for directing and managing clinical practice, as a mode of communication, for evaluating the quality-of-care provision, for investigating available platforms and their technological features, measuring quality of life and for examining issues related to confidentiality.
Multiplatform messaging applications offer a solution for individuals with burn injuries to stay in direct contact with burn specialist clinicians for their follow-up and subsequent rehabilitation phase of recovery.
多平台消息传递应用程序也称为跨平台即时通讯，因其成本低、使用方便和可及性，在医疗保健和教育领域的传递中发挥着重要作用。
评估现有证据，了解多平台消息传递应用程序在促进烧伤护理中的咨询和决策过程方面的应用，以及评估此类应用程序对烧伤护理和康复的影响。
根据系统评价和荟萃分析的首选报告项目（PRISMA）指南和 PROSPERO 协议 CRD42021265203进行系统评价。使用 CASP 和 JBI 工具评估研究质量。从 PubMed、CINAHL、Scopus、EMBASE 和 LILACS 检索了 853 篇论文，这些论文发表于 2022 年 7 月（更新于 2023 年 8 月）之前，没有时间限制。
对包括 16 种多平台消息传递应用程序在内的 7 项研究进行分析，得出了 6 个主题。这些主题包括利用社交媒体来指导和管理临床实践、作为一种沟通方式、评估护理质量的提供、调查可用平台及其技术特征、衡量生活质量以及研究与保密性相关的问题。
多平台消息传递应用程序为烧伤患者提供了一种解决方案，使他们能够与烧伤专科临床医生保持直接联系，进行随访和随后的康复阶段的恢复。
