MSc of Pediatric Nursing, School of Nursing and Midwifery-Guilan University of Medical Sciences, Rasht, Iran.
Assistant Professor, Department of Nursing, School of Nursing and Midwifery-Guilan University of Medical Sciences, Rasht, Iran.
J Pediatr Nurs. 2024 Jul-Aug;77:e283-e289. doi: 10.1016/j.pedn.2024.04.042. Epub 2024 Apr 27.
Hospitalized children's satisfaction with the care they receive is the main indicator for evaluating the way nurses should provide services and the quality of these services. The current study aimed to examine school-aged children's perceptions of nursing care quality.
In this cross-sectional study, 144 children aged 7-11 years were selected through a convenience sampling method. The data collection tool included The Child Care Quality at Hospital Questionnaire, and the personal- and family-related and disease-related factors questionnaire. Independent t-test, one-way analysis of variance, Pearson's correlation coefficient and multiple linear regression test were used for data analysis.
Based on the findings, the highest score of nursing care quality was related to characteristics domain (13 ± 1.7). In addition, the children's age, father's education and history of hospitalization were related to nurses' characteristics domain; mother's education and length of hospital stay were related to nursing activities domain; and mother's education, father's occupation and length of hospital stay were related to nursing environment domain.
The results of the present study showed that children's nurses can provide better quality care to children by paying attention to nurses' characteristics and then the scope of activities and care environment.
Considering the factors affecting the nursing care quality, a conscious step should also be taken for strategic planning of care.
住院患儿对所接受护理的满意度是评估护士提供服务方式和服务质量的主要指标。本研究旨在调查学龄儿童对护理质量的感知。
本横断面研究采用便利抽样法选取了 144 名 7-11 岁的儿童。数据收集工具包括《医院儿童护理质量问卷》和个人及家庭相关因素及疾病相关因素问卷。采用独立 t 检验、单因素方差分析、Pearson 相关系数和多元线性回归检验进行数据分析。
根据研究结果，护理质量的最高评分与特征领域相关（13±1.7）。此外，儿童的年龄、父亲的教育程度和住院史与护士特征领域有关；母亲的教育程度和住院时间与护理活动领域有关；母亲的教育程度、父亲的职业和住院时间与护理环境领域有关。
本研究结果表明，护士可以通过关注护士的特征，然后关注活动范围和护理环境，为儿童提供更好的护理质量。
考虑到影响护理质量的因素，还应采取有针对性的措施，对护理进行战略规划。
