Takano Masanori, Taka Fumiaki, Ogiue Chiki, Nagata Natsuki
Multidisciplinary Information Science Center, CyberAgent, Inc., Tokyo, Japan.
Faculty of Sociology, Toyo University, Tokyo, Japan.
Front Psychol. 2024 Apr 15;15:1386146. doi: 10.3389/fpsyg.2024.1386146. eCollection 2024.
Famous people, such as celebrities and influencers, are harassed online on a daily basis. Online harassment mentally disturbs them and negatively affects society. However, limited studies have been conducted on the online harassment victimization of famous people, and its effects remain unclear. We surveyed Japanese famous people ( = 213), who were influential people who appeared on television and other traditional media and on social media, regarding online harassment victimization, emotional injury, and action against offenders and revealed that various forms of online harassment are prevalent. Some victims used the anti-harassment functions provided by weblogs and social media systems (e.g., blocking/muting/reporting offender accounts and closing comment forms), talked about their victimization to close people, and contacted relevant authorities to take legal action (talent agencies, legal consultants, and police). By contrast, some victims felt compelled to accept harassment and did not initiate action for offenses. We propose several approaches to support victims, inhibit online harassment, and educate people. Our findings help that platforms establish support systems against online harassment.
名人,如明星和有影响力的人,每天都在网上受到骚扰。网络骚扰在精神上困扰着他们,并对社会产生负面影响。然而,针对名人网络骚扰受害情况的研究有限,其影响仍不明确。我们对213名日本名人(即出现在电视和其他传统媒体以及社交媒体上的有影响力的人)进行了调查,了解他们在网络骚扰受害、情感伤害以及对冒犯者采取的行动等方面的情况,结果显示各种形式的网络骚扰很普遍。一些受害者使用了博客和社交媒体系统提供的反骚扰功能(如屏蔽/静音/举报冒犯者账户以及关闭评论表单),向亲近的人讲述自己的受害经历,并联系相关当局采取法律行动(经纪公司、法律顾问和警方)。相比之下,一些受害者觉得不得不忍受骚扰,对于冒犯行为不采取行动。我们提出了几种支持受害者、抑制网络骚扰以及教育民众的方法。我们的研究结果有助于各平台建立反网络骚扰的支持系统。