Oksanen Atte, Celuch Magdalena, Latikka Rita, Oksa Reetta, Savela Nina
Faculty of Social Sciences, Tampere University, Tampere, Finland.
High Educ (Dordr). 2022;84(3):541-567. doi: 10.1007/s10734-021-00787-4. Epub 2021 Nov 23.
Hostile online communication is a global concern. Academic research and teaching staff are among those professionals who routinely give public comments and are thus vulnerable to online attacks. This social psychological and criminological study investigated online harassment victimization among university researchers and teachers. Survey participants ( = 2,492) were university research and teaching staff members from five major universities in Finland. Victimization was assessed with a 20-item inventory. The study included a wide range of both background and general measures on well-being at work. Participants also took part in an online experiment involving a death threat targeting a colleague. Results showed that 30% of the participants reported being victims of online harassment during the prior 6 months. Victims were more often senior staff members, minority group members, and from the social sciences and humanities. Those active in traditional or social media were much more likely to be targeted. Victims reported higher psychological distress, lower generalized trust, and lower perceived social support at work than non-victims. Individuals who were targeted by a colleague from their work community reported higher post-traumatic stress disorder scores and a higher impact of perceived online harassment on their work compared to other victims. In the experimental part of the study, participants reported more anxiety when a close colleague received a death threat. Participants also recommended more countermeasures to a close colleague than to an unknown person from the same research field. Results indicate that online harassment compromises well-being at work in academia. There is an urgent need to find ways of preventing online harassment, both in workplaces and in society at large.
网络上的恶意交流是一个全球性问题。学术研究人员和教师是那些经常发表公开言论的专业人士,因此容易受到网络攻击。这项社会心理学和犯罪学研究调查了大学研究人员和教师遭受网络骚扰的情况。调查参与者(n = 2492)是芬兰五所主要大学的研究人员和教师。使用一份包含20个条目的量表来评估受侵害情况。该研究纳入了一系列关于工作幸福感的背景和总体测量指标。参与者还参与了一项在线实验,实验内容是针对一名同事的死亡威胁。结果显示,30%的参与者报告在过去6个月中曾是网络骚扰的受害者。受害者更多是高级职员、少数群体成员,以及来自社会科学和人文领域的人员。活跃于传统媒体或社交媒体的人更有可能成为目标。与非受害者相比,受害者报告称心理困扰程度更高、普遍信任度更低,且在工作中感受到的社会支持更少。与其他受害者相比,那些受到工作单位同事攻击的人报告的创伤后应激障碍得分更高,且认为网络骚扰对其工作的影响更大。在研究的实验部分,当亲密同事收到死亡威胁时,参与者报告了更多焦虑情绪。与来自同一研究领域的陌生人相比,参与者也建议对亲密同事采取更多应对措施。结果表明,网络骚扰损害了学术界的工作幸福感。迫切需要找到在工作场所和整个社会预防网络骚扰的方法。